Direct Market Manager - Lifeline and ACP Expert (Cincinnati, OH)

THiNKTANK; Cincinnati (OH); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a driven Direct Market Manager to spearhead customer enrollment for Lifeline and ACP services in Cincinnati. This role offers the chance to operate independently while also having the potential to build and lead a team. The ideal candidate will possess a strong sales background, a passion for connecting communities, and the ability to scout strategic partner locations. With a focus on compliance and quality assurance, this position is pivotal in enhancing connectivity in the region. Join a mission-driven organization that values diversity and offers growth opportunities in a dynamic environment.

Benefits

Competitive compensation package

Performance incentives

Comprehensive training

Career growth prospects

Qualifications

• Experience in management or supervisory roles in direct sales or marketing.
• Strong understanding of telecommunications industry standards.

Responsibilities

• Enroll new customers into Lifeline and ACP services while managing inventory.
• Recruit and train specialists, ensuring compliance with regulations.

Skills

Sales and Marketing Mastery

Leadership

Recruitment

Inventory Management

Training Excellence

Compliance Oversight

Quality Assurance

Performance Management

Education

Bachelor’s degree in Business

Bachelor’s degree in Marketing

Job description

ThinkTank Telecom, LLC is actively seeking a motivated and entrepreneurial Direct Market Manager to lead our expansion efforts in Cincinnati, OH. As the cornerstone of our mission to enhance connectivity, your role will focus on enrolling new customers into Lifeline and ACP services, managing inventory, and driving significant sales performance in your designated territory.

Key Responsibilities:

• Sales and Marketing Mastery: Apply superior selling and marketing strategies to enroll new Lifeline and ACP customers, striving to surpass sales goals.
• Solo Operation with Team Growth Potential: Begin as a solo operator with the opportunity to expand your team to up to five members, maintaining responsibility for territory management.
• Strategic Location Scouting: Identify and secure optimal Partner locations within Cincinnati, OH to maximize service outreach and customer accessibility.
• Inventory Management: Ensure efficient oversight of all inventory, equipping enrollment specialists for successful subscriber engagements.
• Recruitment: Recruit, attract, and onboard qualified candidates for enrollment specialist positions.
• Training Excellence: Conduct in-depth training for specialists, emphasizing product knowledge, enrollment processes, and compliance standards.
• Compliance Oversight: Uphold strict adherence to FCC and USAC regulations, maintaining operational integrity.
• Quality Assurance: Implement quality control measures to guarantee the accuracy and efficiency of the enrollment process.
• Performance Management: Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching.
• Audit and Reporting: Execute thorough audits and manage detailed reporting for transparent documentation of enrollment outcomes.
• Team Leadership: Cultivate a collaborative and high-performing team environment.
• Operational Coordination: Manage all logistical components of the enrollment process effectively.

Ideal Candidate:

• A self-motivated individual with entrepreneurial aspirations and a vision for building their own business.
• Passionate about connecting communities to essential Lifeline and ACP services.
• Demonstrated success in sales and marketing within the territory of Cincinnati, OH.
• Strong understanding of the local area for strategic partner location scouting.
• Proven leadership in managing and motivating teams.

Qualifications:

• Experience in management or supervisory roles, preferably in direct sales or marketing.
• Effective leadership, recruitment, and training skills.
• Familiarity with telecommunications industry standards and regulations.
• Excellent communication, analytical, and problem-solving abilities.
• Bachelor’s degree in Business, Marketing, or a related field (preferred).

Benefits:

• Competitive compensation package with performance incentives.
• Leadership role in a crucial connectivity expansion initiative.
• Comprehensive training and professional development opportunities.
• Career growth prospects within ThinkTank LLC.

How to Apply:

We welcome you to apply by submitting your resume and a cover letter, outlining your suitability for this role and your strategy for success in Cincinnati, OH. Become a pivotal part of our mission to provide Lifeline and ACP services in Cincinnati, OH.

ThinkTank Telecom, LLC is dedicated to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristics protected by law.