Direct Care Worker - Recovery & Life Skills Support

Mental Health Association - Western MA; Springfield (MA); On-site; USD 54,443,000 - 60,174,000; Full time

Job summary

Mental Health Association - Western MA is seeking Direct Care Workers to create a supportive residential setting for participants facing homelessness, trauma, and mental health challenges. You will empower recovery through person-centered planning, respecting core values of dignity, integrity, and compassion.

Responsibilities include assisting with daily activities, teaching life skills, providing transportation, and coordinating with community resources.

Qualifications

• High school diploma or GED required or equivalent.
• Human services experience preferred.
• Valid driver’s license required.
• Reliable transportation to use during work hours.
• Auto insurance with your name listed as insured driver.
• Must be at least 18 years old.
• Strong communication skills and a team-first mindset.
• Patience, compassion and the ability to adapt to participant needs.
• Ability to pass background checks and required certifications (CPR & First Aid).

Responsibilities

• Support participants with daily routines (cooking, cleaning, hygiene, etc.).
• Teach life skills and promote independence.
• Provide transportation to appointments or activities.
• Encourage self-advocacy and connect participants to community resources.
• Facilitate group activities and house meetings.
• Respond to health or behavioral concerns using supportive strategies.
• Maintain accurate documentation and uphold safety protocols.

Skills

Communication skills

Team player

Patience

Compassion

Education

High school diploma or GED

Job description

Mental Health Association - Western MA is seeking Direct Care Workers to create a supportive residential setting for participants facing homelessness, trauma, and mental health challenges. You will empower recovery through person-centered planning, respecting core values of dignity, integrity, and compassion.

Responsibilities include assisting with daily activities, teaching life skills, providing transportation, and coordinating with community resources.