Direct Care Worker - ACCS

Bay Cove Human Services, Inc.; Massachusetts; On-site; USD 35,000 - 45,000; Full time

Job summary

A leading organization in Massachusetts is seeking a Direct Care Worker to support adults with mental health challenges. The role involves providing daily assistance in a group living environment, using evidence-based practices to enhance independence and quality of life. Candidates should have direct care experience or a relevant degree, with strong communication and organizational skills. Flexibility in scheduling and a commitment to client dignity and inclusion are essential. This position offers a rewarding opportunity to make a meaningful impact in the community.

Qualifications

• At least one year direct care experience or relevant Bachelor's Degree.
• Department of Public Health certification in medication administration required within 3 months.

Responsibilities

• Engages with Persons using evidence-based practices.
• Teaches daily living skills and accompanies Persons to appointments.
• Administers medications and ensures safety procedures.

Skills

Communication

Organization

Time Management

Flexibility

Education

Bachelor’s Degree in Psychology

High School diploma or GED

Tools

Windows

Google Email

Word

Job description

Posted Thursday, May 15, 2025 at 4:00 AM

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Job Summary:

As a member of the multidisciplinary ACCS Integrated Team, the Direct Care Worker provides day to day support to adults challenged with mental health issues who are living in a group living environment or a supported independent environment. The Engagement Partner I delivers interventions to Persons that are clinically informed and are delivered in a way that is supported by evidence based practices. The Engagement Partner I contributes to Bay Cove’s mission by partnering with Persons to work towards personal goals in order to achieve greater independence and improved quality of life.

• 7am-3pm and 8am-4pm
• 3pm-11pm and 4pm-12am

Essential Functions of the Position:

• Responsible for engaging with Persons in a way which incorporates into program culture the practices and philosophies of evidence based practices including but not limited to; Screening, Brief Intervention, and Referral for Treatment (SBIRT), Stages of Change, Motivational Interviewing, Harm Reduction, Seeking Safety and Trauma Recovery and Empowerment Model (TREM).
• Utilizes recovery-oriented language and principles in all communication and interactions with Persons, colleagues, and collaterals
• Participate on the Engagement Team of assigned persons as directed by the ACCS Clinical Supervisor
• Engages in supportive interventions with Persons aimed at teaching daily living skills such as community safety practices, travel-training, banking and budgeting, cooking, shopping, personal care and hygiene and care of personal space and belongings.
• As needed and/or as requested, accompanies Persons to medical, dental and psychiatric appointments or leisure activities via public transportation, agency vehicle or staff car.
• Performs other household maintenance and cleaning tasks which have been designated as shift responsibilities and as assigned by the Program manager.
• Administers medications in accordance with MAP standards and trains clients in self-medication procedures.
• Follows and implements all program safety procedures to ensure overall health and safety of clients
• Provides skilled shift coverage, including weekends and awake overnights, as scheduled by the supervisor.
• Prepares meals following the nutritional guidelines set forth in Executive Order 509.
• Perform other duties as assigned by supervisor

Requirements for the Position:

• At least one year direct care experience providing services to adults with mental health issues or a related population; a Bachelor’s Degree in Psychology, Social Work, or a related area can be substituted for experience
• High School diploma or GED required
• Must have flexibility to work a similar schedule in a different group living or supported independent environment in response to program need and as directed by supervisor.
• Strong commitment to the right of each Person with mental health challenges to live in community residences, to work in market jobs, and to have access to helpful, adequate, competent, and continuous supports and services of their own choosing.
• Flexibility to work evenings and weekends on a scheduled or as-needed basis.
• Proficient writing and verbal communications skills.
• Excellent personal organization, attention to detail, and time management skills.
• Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
• Department of Public Health certification in medication administration required within 3 months of hire.
• CPR and First Aid certification required within 3 months of hire.
• Ability to go up and down stairs to monitor clients on multiple floors and physical capacity to assist people with mobility impairments as needed.
• Valid driver's license preferred.
• Bilingual candidates encouraged to apply, pay differential offered for candidates with fluency in certain essential languages.
• Utilizes a flexible and responsible work style that meets evolving needs of the agency.
• Works with integrity and respects the dignity and value of all individuals.
• Exhibits mission through job knowledge, pride in work role, and advocacy.
• Promotes diversity and inclusion of all individuals.
• Works in a collaborative, compassionate manner with stakeholder/ partners

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.