Direct Care Provider -Residential

Southwest Behavioral & Health Services; Phoenix, Northern (AZ, KY); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

PTO 3 weeks

10 paid holidays

Health insurance

40% retirement match

Tuition reimbursement

Employee assistance program

Job summary

Southwest Behavioral & Health Services in Arizona is seeking Direct Care Providers for our residential programs. You will support seriously mentally ill consumers with screening, assessments, treatment planning, life skills, crisis intervention, and counseling in a recovery‑oriented setting.

Schedule is Tuesday–Saturday 7:30–3:30, with a focus on safety, documentation, and team collaboration. A High School Diploma or higher, and relevant experience or degrees, are required; generous benefits and

Qualifications

• High School Diploma or GED required; six months of behavioral health experience if no degree.
• Associate’s or bachelor’s degree with related experience considered.
• MVR clearance required; fingerprint clearance by Arizona DPS or eligibility to obtain.
• 3 weeks PTO in first year with increases after service; 10 paid holidays.
• Low-cost medical, dental and vision insurance; disability and life insurance.
• 40% company match up to 10% deferral in SB&H retirement account; tuition reimbursement available.

Responsibilities

• Provide screening, assessment, treatment planning and crisis intervention.
• Deliver individual and group counseling in a residential setting.
• Conduct life skills training and pre-vocational activities.
• Prepare documentation and daily progress notes according to SB&H standards.
• Develop treatment plans with psychiatrist/case managers and monitor progress.
• Assist with community integration and patient safety during crises.

Skills

Screening

Assessment

Treatment planning

Crisis intervention

Documentation

Case management

Counseling (individual)

Counseling (group)

Education

High School Diploma/GED

Associate’s degree (related)

Bachelor’s degree (related)

Job description

Pay range: $16 to $18 per hour based on experience and education

Location: Northern Landing

Join Southwest Behavioral Health Services – The Leading Behavioral Health System in Arizona. With over 40 years serving our patients all over Arizona, we strive each day to inspire people to feel better and lead fuller lives. Southwest Behavioral & Health Services is one of Arizona’s fastest growing organizations, and we’re looking to fill a BHT position with hard working and motivated individuals.

We are currently looking for Direct Care Providers to join our residential programs!

Job Preview at a Glance

As a Direct Care Provider, you will provide screening, assessment, treatment planning, life skills, pre-vocational training, related documentation, case management, crisis intervention, individual and/or group counseling services to seriously mentally ill consumers in a residential environment. Responsible for contributing to and creating a recovery-based environment.

Schedule: Tuesday-Saturday 7:30-3:30pm

Job Duties:

• Contributes to quality client care and effective treatment, demonstrating professional conduct in serving consumers.
• Engages in solution focused, strength based behavioral health/clinical services to consumers in accordance with company standards.
• Performs direct service to consumers including individual, group, life skills training, behavior management, and crisis intervention.
• Provides assessments and crisis intervention.
• Will be expected to accompany, supervise and assist consumers when asked to do so.
• Plans and organizes activities.
• Assists consumers with community integration.
• Develops treatment plans for consumers in conjunction with psychiatrist and/or case managers according to SBH clinical standards.
• Documents services provided, according to SBH standards on a daily basis

Qualifications:

• Minimum requirement consists of a 21-year age
• A High School Diploma/GED and six months of full-time Behavioral Health experience/integrated health experience; OR
• A related Associate’s degree and six weeks of full-time Behavioral Health/integrated health experience; OR
• A non-related Associate's degree and one year of full-time behavioral health/integrated health experience; OR
• A related bachelor’s degree; OR
• A non-related bachelor's degree plus six months of relevant experience in behavioral health.
• MVR clearance required.
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive upon hire.
• 3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Education

Required

High School or better.

Experience

Required

1-2 years:

Experience in a behavioral and/or clinical setting.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.