Direct Care Program Lead

Merakey; Chambersburg (Franklin County); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Retirement plan with pre-tax and Roth options

DailyPay access

Tuition reimbursement

Employee discounts on entertainment and lifestyle

Job summary

Merakey is looking for a Direct Care Program Lead in Chambersburg, PA. You will oversee daily management of programs, ensuring high-quality services are delivered to clients. Responsibilities include providing guidance to staff and overseeing client safety.

The ideal candidate needs a high school diploma, experience in human services, and strong interpersonal skills. Benefits include comprehensive medical coverage and access to mental health resources.

Qualifications

• Must be 18 years or older.
• Willingness to obtain NADSP Certification within the first year of hire.
• 1-3 total years of experience in human services required.

Responsibilities

• Manage day-to-day oversight of specific programs and services.
• Coordinate program activities and ensure high-quality services.
• Provide guidance and support to staff members.
• Ensure safety and security of clients and staff.

Skills

Interpersonal skills

Communication skills

Conflict resolution

Task prioritization

Decision making under pressure

Education

High School diploma or G.E.D.

4-5 years experience in human services

Job description

Direct Care Program Lead

#110119

Location: Chambersburg, Pennsylvania, United States

Position Type: Full-Time

Shift: 2nd Shift - with week-ends

Work Schedule: m-f 4p-12a- other hours as needed

Requirements

• Must be 18 years old.
• Must have a verifiable High School diploma/G.E.D. or 4-5 years of experience working in a human services residential setting.
• 1-3 total years of experience required.
• Willingness to obtain NADSP Certification within first year of hire, if required.

Description

Position: Direct Care Program Lead
Location: Chambersburg, PA
Pay Rate: $19
Shift: 2nd shift 4 pm - 12 am

We are seeking a Program Lead to join our team. The Program Lead plays a critical role in the day‑to‑day management and oversight of specific programs or services within their identified Division. Reporting to the Program Manager, this position is responsible for coordinating program activities and ensuring the delivery of high-quality services to program participants.

Must possess

• Excellent interpersonal, communication, and conflict resolution skills.
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast‑paced environment.
• Ability to make quick decisions and remain calm under pressure.
• Ability to work independently and collaboratively as part of a team.

Staff Management

• Provide guidance, support, and direction to staff members.
• Assign duties and responsibilities to staff based on program needs and individuals' strengths.
• Conduct regular check‑ins and provide feedback to staff regarding performance and areas for improvement.

Client Care and Safety

• Ensure the safety and security of clients and staff by enforcing program policies and procedures.
• Monitor client behavior and intervene as necessary to de‑escalate conflicts or address concerns.
• Respond to emergencies or crises effectively, following established protocols and seeking assistance as needed.

Specific Job Functions

• Acts as Lead staff and point person when on shift.
• Prepares and manages house schedules in coordination with the Program Manager.
• Direct Care responsibilities to include but not limited to ADL’s, food preparation/feeding, maintaining required supervision requirements.
• Medication management and administration.
• Incident Management in coordination with Program Manager and QCO.
• Manages all household needs including but not limited to menu development, grocery shopping, housekeeping.
• Ensure ongoing upkeep and maintenance of assigned home.
• Ensures overall cleanliness ongoing.
• Daily maintenance needs (lightbulbs, filter cleanings, etc.).
• Identifies needed repairs and submits maintenance requests.

Equal Opportunity Employer

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. We are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan — both pre‑tax and Roth (after‑tax) options available for employee contributions.
• DailyPay — access your pay when you need it.
• On the Goga well‑being platform, featuring self‑care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits