Direct Care Program Lead

Merakey; Saint Thomas (Franklin County); On-site; USD 2,214,000 - 3,153,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plan

DailyPay

Educational partnerships

Job summary

Merakey is seeking a Program Lead to oversee day-to-day operations of designated programs within the Division. Reporting to the Program Manager, you will coordinate activities, manage a caseload, and ensure high-quality services for participants.

Ideal candidates bring strong interpersonal and communication skills, the ability to prioritize, and the calmness to make quick decisions under pressure. You will work both independently and as part of a team in a fast-paced residential setting.

Qualifications

• Must be 18 years old.
• HS diploma/G.E.D or 4-5 years' experience in a human services residential setting.
• 1-3 total years of experience required.
• Willingness to obtain NADSP Certification within first year of hire, if required.

Responsibilities

• Lead staff and point person on shift.
• Prepare and manage house schedules with Program Manager.
• Direct Care tasks including ADLs, meal prep, supervision.
• Medication management and administration.
• Incident management with Program Manager and QCO.
• Manage household needs: menus, groceries, housekeeping.
• Ensure upkeep and cleanliness of assigned home.
• Daily maintenance tasks and repairs coordination.

Skills

Interpersonal skills

Communication skills

Conflict resolution

Prioritization

Decision making

Teamwork

Education

HS diploma or GED

4-5 years in human services residential setting

1-3 years of experience

Tools

NADSP Certification

Job description

Position Type

Full-Time

Work Schedule

May have to work other shifts and weekends

Requirements

The ideal candidate will possess the following qualifications:

• Must be 18 years old.
• Must have a verifiable High School diploma/G.E.D. OR 4 -5 years' experience working in a human services residential setting
• 1-3 total years of experience required
• Willingness to obtain NADSP Certification obtained within first year of hire, if required

Description

TheProgram Leadplays a critical role in the day-to-day management and oversight of specific programs or services within their identified Division. Reporting to the Program Manager, this position is responsible for coordinating program activities and ensuring the delivery of high-quality services to program participants. This role may manage a caseload of their own.

Must possess:

• Excellent interpersonal, communication, and conflict resolution skills
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment
• Ability to make quick decisions and remain calm under pressure
• Ability to work independently and collaboratively as part of a team

Staff Management

• Provide guidance, support, and direction to staff members
• Assign duties and responsibilities to staff based on program needs and individuals' strengths
• Conduct regular check-ins and provide feedback to staff regarding performance and areas for improvement

Client Care and Safety

• Ensure the safety and security of clients and staff by enforcing program policies and procedures
• Monitor client behavior and intervene as necessary to de-escalate conflicts or address concerns
• Respond to emergencies or crises effectively, following established protocols and seeking assistance as needed

Specific Job Functions:

• Acts as Lead staff and point person when on shift
• Prepares and manages house schedules in coordination with the Program Manager
• Direct Care responsibilities to include but not limited to ADL's, food preparation/feeding, maintaining required supervision requirements
• Medication management and administration
• Incident Management in coordination with Program Manager and QCO
• Manages all household needs to include but not limited to menu development, grocery shopping, housekeeping
• Ensure ongoing upkeep and maintenance of assigned home
• Ensures overall cleanliness ongoing
• Daily maintenance needs (lightbulbs, filter cleanings, etc.)
• Identifies needed repairs and submits maintenance requests

Earn $19.48/hour in this position with the option of an additional $2/hour with the selection of enhanced pay.

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.