Direct Care - Family Supportive Living

Brien Center for Mental Health; Pittsfield (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

The Brien Center in Pittsfield, MA seeks staff to provide direct care to families in a structured program, ensuring safety and understanding of program requirements. You will support families with daily living activities and navigate the program effectively.

You'll collaborate with the Program Manager and clinical teams, monitor activities, conduct safety checks, and assist with documentation and meetings to ensure high-quality service delivery in a community-based setting.

Qualifications

• High School Diploma or GED is required.
• Associate's or Bachelor's degree is preferred.
• CPR certification or ability to obtain within first 3 months of employment.
• Prior human services and/or direct care experience is preferred.

Responsibilities

• Adheres to applicable regulations and policies; ensures compliance with procedures.
• Coordinates intake interviews with Program Manager.
• Monitors daily program activities and reports concerns.
• Follows medication observation policy for resident medications.
• Works with case management to manage and file records timely.

Skills

Substance use disorders knowledge

Mental health awareness

Education

High School Diploma or GED

Associate's or Bachelor's degree preferred

Job description

1st, 2nd and 3rd shift available, including 2nd and 3rd shift differentials!

Job Summary

Provides direct care to families in the program. Maintains program safety and ensures residents understand program requirements. Provides support to all families with activities of daily living and program navigation.

Essential Job Functions

• Adheres to all applicable state and federal regulations; ensures compliance with the organization's policies and procedures, code of conduct, and all applicable regulatory requirements.
• In conjunction with Program Manager, coordinates intake interviews.
• Monitors daily program activities and reports all concerns to Program Manager.
• Follows and monitors medication observation policy for resident medication regimens.
• Works with case management and child services staff to manage and file records on a timely basis.
• Attends staff meetings and meets with supervisor weekly.
• Conducts drug screening and performs record keeping, as needed.
• Participates in group facilitation and educational training.
• Reports and documents any incidents, accidents, injuries, or medication errors to supervisor according to agency policy.
• Completes internal incident reports, as needed.
• Participates in all relevant staff meetings, treatment team meetings, scheduled supervision, and inter-agency meetings.
• Conducts daily program safety checks in accordance with policy.

Qualifications, Experience and Education

• High School Diploma or GED.
• Associate's or Bachelor's degree preferred.
• Basic knowledge and or experience in substance use disorders and mental health diagnoses preferred. Family services experience preferred.
• Prior human services and/or direct care experience preferred.
• CPR certification or ability to obtain certification within first 3 months of employment.