DIR - OUTPATIENT SERVICES

Cedar Springs Hospital, Inc.; Colorado Springs, Northern (CO, KY); Hybrid; USD 115,000 - 125,000; Full time

Benefits offered by this job

Medical Vision Dental Life Insurance

Short/Long Disability

PTO

Tuition Assistance

EAP

Growth opportunities

Competitive compensation

Job summary

Cedar Springs Hospital, Inc. seeks a Director of Outpatient Services to oversee PHP, IOP, and outpatient programs in Colorado Springs. Reporting to the CEO, the DOP will direct clinical, operational, and financial strategies to ensure high-quality care and expansion of services.

The role requires a Master’s degree, licensure (LPC/LCSW/LMSW) in Colorado, and at least five years of psychiatric experience with two years in supervision. Strong leadership and financial acumen are essential.

Qualifications

• Master's degree in a relevant field (e.g., Psychology, Counseling, Social Work, Healthcare Administration) required.
• Minimum of 5 years of experience, preferably with psychiatric population, plus 2 years of supervisory experience.
• LPC, LCSW, or LMSW licensure; must be registered with Colorado DORA.

Responsibilities

• Oversee financial operations of all outpatient programs including FTE management and cost control.
• Lead internal and external business development to grow program volume.
• Monitor performance improvement indicators and address variances.
• Ensure high-quality clinical care across outpatient programs and regulatory compliance.
• Maintain relationships with therapists, physicians, nurses, and referral sources.
• Ensure compliance with regulatory agencies including The Joint Commission and CMS.
• Assign and supervise staff schedules and assignments.
• Participate in executive meetings and strategic planning.
• Advocate for patients by processing grievances from patients or families.
• Ensure hospital policies and procedures are followed and updated.
• Manage day-to-day operations of PHP and IOP.

Education

Master's degree or related field

Job description

Salary: Minimum: $115,000/yr Maximum: $125,000/yr

Job Description

The Director of Outpatient Services (DOP) reports to the CEO and is responsible for the oversight of all aspects of outpatient programming, expansion and staff at Cedar Springs Hospital, to include PHP, IOP, and outpatient services. The DOP should be a dynamic leader that has the ability to effectively manage the clinical, operational, and financial success of a large behavioral health outpatient program. The DOP should have the ability to assist Cedar Springs Hospital in improving access to behavioral health services through new program development and expansion. The Director of Outpatient Services will manage the day-to-day operations, strategic planning, business development, clinical programming and financial management of all outpatient programs at Cedar Springs Hospital.

About Cedar Springs

At Cedar Springs Hospital, our mission is to deliver the highest quality services to individuals and their families who are dealing with the ramifications of mental illness or substance abuse. Our formula for successful treatment includes innovative services using a level of care that is appropriate to each illness, individually tailored programs and highly qualified mental health professionals. Cedar Springs is dedicated to providing quality, multidisciplinary behavioral health care services to children, adolescents, adults and their families.

Benefits

• Medical, Vision, Dental, Life Insurance
• Short Term/Long Term Disability Options
• Generous Paid Time Off (PTO)
• Education/Tuition Assistance
• Employee Assistance Program (EAP)
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation

Cedar Springs Hospital is in compliance with the Healthy Family and Workplaces Act (HFWA) and Families First Coronavirus Response Act (FFCRA)

Qualifications

Responsibilities

1. Manages the financial operations of all outpatient programs to include FTE management and cost control.
2. Leads both internal and external business development efforts to grow program volume.
3. Monitors Performance Improvement indicators and develops operational plans to address negative variances.
4. Ensures high quality of clinical care is maintained in all outpatient programs and exceeds regulatory agency quality environments.
5. Maintains and facilitates relationships with all shareholders for outpatient programs to include therapists, physicians, nurses, and referral sources.
6. Maintains and exceeds compliance with all regulatory agencies including The Joint Commission and Center for Medicare and Medicaid Services.
7. Responsible for all staff assignments and schedules.
8. Attends and participates in all necessary executive meetings.
9. Advocates for patients by processing any grievances generated by patients, their guardians, or families.
10. Ensures that all hospital Policies and Procedures are followed and kept up to date.
11. Provides or arranges the provision of necessary clinical education for all staff members.
12. Manages the day-to-day operations of PHP and IOP.

Education

Master’s degree in Psychology, Business Administration, Counseling, Nursing, Healthcare Administration, Social Work, or related experience.

Licensure

LPC, LCSW, or LMSW. REQUIRED. Must be registered with the Department of Regulatory Agencies (DORA) in the state of Colorado.

Experience

Minimum of 5 years of experience, preferentially with psychiatric population, and 2 years of supervisory experience.

Physical Requirements

Position requires walking, standing sitting for prolonged periods of time.Occasionally lifts up to 25 pounds and carries small objects from waist to chest.Must be able to type and use a computer.Vision and hearing sufficient to perform the essential functions of the job. Regularly needs to bend, stoop and reach.Must be able to speak, read and write.Emotional stability necessary to perform the essential functions of the job.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.