Dir Learning & Development

CMS Energy, Corp.; Jackson, Northern (MI, KY); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k with company match

Paid parental leave

Up to 13 paid holidays

Paid time off

Educational assistance program

Job summary

Consumers Energy is seeking a Director of Learning and Development to oversee strategy, design, implementation, and evaluation of learning initiatives that boost employee performance and engagement. The role focuses on delivering value across the organization and aligning with the company roadmap.

The incumbent will lead lean transformation, manage budgets, partner with executives, and drive data-informed decisions using LMS and analytics to measure impact and optimize outcomes.

Qualifications

• Bachelor's degree and 10+ years of experience in training organizations or related field.
• Experience leading effective teams; utility experience preferred.
• Strong presentation and instructional skills; operations exposure a plus.

Responsibilities

• Oversee strategic planning, design, implementation, and evaluation of learning initiatives.
• Manage learning technology, LMS, and analytics for impact.
• Build relationships with external providers and experts for leveraged learning.
• Develop and manage the sub function budget and ROI measurements.
• Establish metrics to assess program effectiveness and tie to goals.
• Lead lean initiatives, PDCA cycles, and evolving digital learning tools.

Skills

Strategic planning

Team leadership

Stakeholder management

Communication skills

Data-driven decisions

Education

Bachelor's degree in related field

Associate's degree in related field

High School diploma + years experience

Tools

LMS

Job description

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Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. Weare unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to the One Energy Plaza headquarterslocated in Jackson, MI . The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary of Job Responsibilities

The Director of Learning and Development is responsible for overseeing the strategic planning, design, implementation, and evaluation of learning and development sub function within the organization. The incumbent focuses on fostering a culture of continuous learning and professional development to enhance employee performance, engagement, and overall organizational effectiveness. Responsible for executing the department strategy to ensure it supports coworker development needs and aligns to the Company's strategic roadmaps in support of the CMS Energy mission. Responsible for building and maintaining relationships across the company to ensure Learning and Development is a strategic partner and providing value to the investment in our coworkers.

Essential Duties and Responsibilities

• Assess and leverage learning technologies, the learning management system, and other tools to enhance the delivery, tracking and effectiveness of learning initiatives; includes staying updated with industry trends and innovative learning methodologies
• Cultivate relationships with industry experts, external training providers, and consultants to tap into specialized knowledge and resources. May involve collaborating on joint initiatives, attending conferences and exploring external learning opportunities
• Develop and manage the learning and development sub functional budget, ensure the optimal utilization of resources, and demonstrate a return on investment for learning initiatives
• Use key performance indicators (KPIs), metrics, and reporting tools to provide insights and demonstrate the value of learning initiatives
• Establish metrics and evaluation methods to assess the impact and effectiveness of learning and development programs; includes collecting and analyzing feedback, conducting post training assessments and utilizing data to drive continuous improvement. Tie learning and development metrics back to operational goals
• Lead a lean mindset throughout the organization by using Lean methodologies. Demonstrate to the teams the importance of the lean steps by setting standards around use of the tools. Perform PDCA to ensure teams are properly using the tools; includes development of policies and procedures for sub function, staying updated with emerging trends in digital learning, mobile learning, gamification, and microlearning to leverage technology for enhanced learning experiences
• Identify organizational needs, anticipating future learning requirements, and designing long-term learning plans that support business objectives
• Execute and continually improve the strategy to ensure consistent alignment with company goals to include goals, mission and values. This should include identifying skill gaps, assessing training needs, and determining the most effective learning methodologies
• Collaborate with senior leaders, department heads and subject matter experts to understand business needs, align learning initiatives with organizational objectives and ensure learning interventions are integrated seamlessly into various business functions
• Lead teams by setting expectations and holding them accountable to meet departmental, organizational, and company goals
• Other duties as assigned or may be necessary

Knowledge/Skills/Abilities

• Ability to think strategically and align learning and development initiatives with the overall organizational strategy
• Ability to inspire, motivate, and engage a team, providing clear direction, setting performance expectations, and effectively managing resources to achieve departmental goals
• Excellent verbal and written communication skills to effectively convey complex ideas, training concepts, and learning objectives to diverse audiences
• Understanding of the organization's industry, market dynamics, and business objectives to align learning strategies with organizational goals, anticipate future learning needs, and contribute to strategic decision-making
• Ability to influence and collaborate with stakeholders at all levels of the organization is essential
• Ability to deliver engaging and impactful presentations, facilitate discussions, and provide constructive feedback is crucial
• Understanding of adult learning theories, instructional design methodologies, and training delivery techniques
• Proficiency in collecting, analyzing, and interpreting data to measure the impact and effectiveness of learning and development programs
• Able to navigate organizational change and lead learning and development initiatives
• Understanding of learning management systems (LMS), e-learning platforms, and other learning technologies

Education/Experience

• Bachelor's degree in Business, Education, Engineering, Technology or related field and 10+ years of experience & working knowledge of training organizations; experience leading highly effective teams; utility experience; instructor experience or high level presentation skills; working in an operations setting to understand the complexities of the environment.
• [OR] Associate'sdegree in Business, Education, Engineering, Technology or related field and 12+ years of experience & working knowledge of training organizations; experience leading highly effective teams; utility experience; instructor experience or high level presentation skills; working in an operations setting to understand the complexities of the environment.
• [OR] High School diploma and 14+ years of experience & working knowledge of training organizations; experience leading highly effective teams; utility experience; instructor experience or high level presentation skills; working in an operations setting to understand the complexities of the environment.

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion:

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes we great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.

Job Segment: Learning, Strategic Planning, Engineer, Equity, Human Resources, Strategy, Finance, Engineering

Consumers Energy is an Equal Opportunity Employer, please review our Equal Employment Opportunity Policy, Family and Medical Leave Act, and Military Leave Allowance. CMS Energy endeavors to make https://careers.consumersenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our team at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. ACCOMMODATION NOTICE: Federal law and many state laws require employers to make accommodations to disabled applicants and employees where the accommodation does not impose an undue hardship on the employer. For those applicants seeking a position within the State of Michigan, a disabled individual needing accommodation for employment must notify the employer in writing within 182 days after the need is known or should have been known. Michigan law provides that failure of a Michigan employee to properly notify the employer will preclude any claim that the employer failed to accommodate the disabled individual. However, this does not waive an individual’s right under the Americans with Disabilities Act of 1990, as amended, which sets no time limit for requesting an accommodation nor does it require such accommodation in writing.