Dir, Enterprise Applications (Testing)

Horizon-Blue-Cross-Blue-Shield-of-New-Jersey; The Ironbound (NJ); On-site; USD 170,000 - 237,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement Plans

Generous PTO

Incentive Plans

Wellness Programs

Tuition Reimbursement

Paid Volunteer Time Off

Job summary

Horizon Blue Cross Blue Shield of New Jersey seeks a strategic People Leader to drive technology and digital strategy for a portfolio of up to 150 applications, overseeing teams up to 350 FTE. You will partner with business customers to align roadmaps with Horizon’s strategic goals and ensure delivery excellence.

Responsibilities include software lifecycle governance, vendor management, and guiding Agile/Scrum transformations while maintaining security, compliance, and high availability across

Qualifications

• Minimum 10–15 years in information systems delivery with leadership experience.
• Experience managing large technology programs and multi-vendor environments.
• Strong knowledge of SDLC, Agile/Scrum, and regulatory compliance.

Responsibilities

• Lead technology teams and oversee up to 350 FTE.
• Partner with business customers to align roadmaps with strategy.
• Oversee software lifecycle, vendor contracts, and governance.

Skills

Leadership

Agile/Scrum

Vendor management

Staff management

Education

Bachelor's degree preferred

High School Diploma/GED required

Tools

Lean Six Sigma

Job description

Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years, we have been New Jersey’s health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds.About the RoleIn partnership with business customers and corporate leaders, creates technology and digital strategy for multiple business application (software) products ensuring integration with Horizon’s overall strategic plan. Maintains, plans and implements major modifications to a technology portfolio up to approximately 150 applications in pursuit of IT and business goals. Accountable for exemplary quality, performance, and availability service levels. Directs and oversees the software development lifecycle for new and existing in-house and vendor off-the-shelf application assets. People leader for technology teams up to approximately 350.What You'll DoPeople LeaderAccountable for workforce strategy ensuring the necessary balance of internal and external technology talent, in terms of budget and skill, to appropriately meet customer demands.Large team management and engagement including; interviewing and hiring, training and skills development, performance management, communication, and overall compliance with Horizon regulatory requirements, policies, and proceduresTransformational leader able to guide teams through culture transitionManage multiple application teams up to approximately 350 full time equivalents; both Horizon employees and on/offshore contingent resourcesCustomer Liaison and Strategic DriverEstablish and uphold effective partnerships with business customers to create and maintain digital and technology roadmaps as aligned with corporate strategyAct as customer liaison for information technologyImplement and maintain cohesive and transparent demand management practices within a group of several product teamsApplication Development and Software Lifecycle Management – In house development and vendor off-the-shelf software implementation and integrationEnsure software development best practices and quality standards are embedded within all lifecycle phases and consistently utilized for software architecture, engineering, integration, testing and acceptance, and implementationAlign to Horizon’s SDLC methodology and act as transformational leader as the organization moves to Agile/ScrumEstablish and oversee close alignment with the business ensuring functional and nonfunctional requirements are collected and met and delivery commitments are upheldPartners with EBTS directors (IT, Infrastructure & Operations, Information Security) to align on and implement divisional goalsMake certain of best practice artifact development, maintenance, and availabilityApplication Portfolio Management and Service Level AvailabilityEnsure technology roadmaps are created, managed, and implemented for the entirety of the application product line(s) within span of controlAlign team members to enterprise, information security, and data governance standards on architectureMaintain 24x7x365 production support and agreed upon service levels for performance, availability, and qualityVendor and contract managementDevelop and maintain a vendor strategy supportive of budgeted demand that aligns to the EBTS workforce strategyPartner with corporate Legal and Procurement experts to ensure favorable terms and thorough vendor contractsManage effective vendor relationships, overseeing resource numbers/skill mix for capacity services relationships and delivery metrics for fixed priced contractsEnsure month over month vendor adherence to contractual SLAs, contract terms, and quality of deliveryUphold controls over the processes and transactions under areas of responsibility including the completeness and accuracy of financial information, business transactions, compliance with applicable laws and regulations, and the effectiveness and efficiency of operationsAdministrative, fiscal and budget managementMonthly and yearly management of budgets over approximately $5MDirect strategies that increase efficiency and throughput while maintaining cost and qualityAssure timely adherence to EBTS and Horizon’s administrative and compliance policiesWhat You BringEducation:High School Diploma/GED requiredBachelor degree preferred or relevant experience in lieu of degreeWork Experience:Ten to fifteen years professional experience in information systems deliveryRequires a minimum of six years of managerial experience, specifically supervising a technology staffAdditional licensing, certifications, registrations:Preferred but not required:Lean Six SigmaProject ManagementAgile/Scaled Agile training and related certificationsRequired:Software development lifecycle expertiseExperience in software engineering, development and maintenanceProven ability to deliver quality software products and applications on time and within budgetSuccessful management of complex technology programs and projectsDemonstrated ability to effectively lead a technology teamStrong organizational and problem solving skillsPreferred:Agile scrum/Scaled AgileLeadership AttributesSelf-ManagementRelationship ManagementConvictionImplementation MindsetDriveForward ThinkingFunctional CompetenciesCustomer focusedDevelops talent and drives engagementDrives resultsStrategic mindsetIngenuity and flexibilityProfessional acumen and discretionVendor relationship management and negotiation skillsTransformational leader with strong communication skillsInstills trustValues differencesWhy Horizon?At Horizon, you’ll do meaningful work that directly improves lives—while being supported by a mission‑driven organization that values expertise, collaboration, and growth. We believe that when our people thrive, our communities do too. If you are passionate about making an impact, we’d love to hear from you!Salary Range:$170,200 - $236,775This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:Comprehensive health benefits (Medical/Dental/Vision)Retirement PlansGenerous PTOIncentive PlansWellness ProgramsPaid Volunteer Time OffTuition ReimbursementDisclaimer:Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware. This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.