DIR - CLINICAL SVCS - BH
Horizon Health
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Benefits offered by this job
Job summary
Horizon Health is seeking a Program Director of Behavioral Health to oversee the Summit Regional Medical Center in Show Low, AZ. The role leads clinical and operational aspects of the inpatient behavioral health unit and ensures evidence-based care aligned with regulatory standards?
The position drives program development, staff leadership, and quality outcomes across Horizon Health services. Strong leadership, communication, and data-driven decision making are essential for success in this role.
Qualifications
- Bachelor's degree in nursing or master's in social work/counseling required.
- RN, LCSW, or LCPC, or equivalent licensure required.
- Strong license and regulatory background with leadership experience.
- Excellent clinical psychiatric knowledge base and programming understanding.
- 5–8+ years of related work experience; BLS/ACLS and CPR certifications.
Responsibilities
- Provide clinical oversight for behavioral health programs, ensuring patient safety, quality outcomes, and evidence-based practices.
- Develop, implement, and evaluate behavioral health services, programs, and treatment models.
- Ensure compliance with federal, state, and accrediting agency regulations (CMS, Joint Commission, state licensing).
- Collaborate with medical, nursing, and ancillary leadership to integrate behavioral health services across care settings.
- Direct multidisciplinary teams to address process improvements involving patients, staff, and other stakeholders.
- Define the philosophy, goals and objectives of the treatment program with hospital administration and Horizon staff.
- Work with national support staff to maximize value from Horizon services.
- Oversee day-to-day operations of behavioral health departments and manage budgets.
- Analyze performance data to drive continuous improvement and better care access.
- Recruit, hire, mentor, and evaluate staff; foster professional growth.
- Lead quality improvement initiatives focused on patient outcomes and safety.
- Respond to regulatory reviews and corrective action plans.
Skills
Education
Job description
Program Director of Behavioral Health (LCSW; LCPC; or Registered Nurse RN) - Show Low, AZ
Horizon Health is seeking a Program Director of Behavioral Health (LCSW; LCPC; or Registered Nurse RN) to oversee the Summit Regional Medical Center in Show Low, AZ. This inpatient psychiatric unit has a total to 12 inpatient psychiatric beds (Seniors). The Behavioral Health Director provides strategic, clinical, and operational leadership for behavioral health services across the organization. This role ensures the delivery of high-quality, evidence-based behavioral health care that is compliant with regulatory standards, financially sustainable, and aligned with organizational goals. The Director is responsible for program development, staff leadership, quality outcomes, and integration of behavioral health services within multidisciplinary care models.
The Behavioral Health Director is responsible for the maintenance of the Horizon Health/Client hospital contractual relationship(s) and in coordination with the client, the overall administration of patient care for the Program. Included in these responsibilities are: 1) the development and maintenance of a high-quality treatment program; 2) the development and implementation of a comprehensive community relations program; 3) strategic planning, program administration, and development; and 4) He/she contributes to the program nursing and hospital through commitment to nursing goals and the supervision of clinical staff.
- Strong knowledge of behavioral health clinical standards and best practices
- In-depth understanding of healthcare regulations, accreditation, and reimbursement models
- Ability to evaluate clinical quality and implement performance improvement initiatives
- Proven ability to lead, coach, and develop high-performing teams
- Strong decision-making and problem-solving skills
- Excellent verbal and written communication skills
- Resilient, adaptable, and mission-driven leadership style
- Ability to manage stress appropriately and channels concerns appropriately
- Ability to build effective relationships with physicians, nurses, therapists, executives, and community partners
- Skilled at conflict resolution and staff engagement
- Ability to analyze data, interpret trends, and develop actionable strategies
- Experience using metrics to improve clinical, financial, and operational outcomes
- High ethical standards and commitment to patient-centered care
- Strong organizational and time-management skills
- Performs other duties as assigned ‑ required by this position.
- Provide clinical oversight for behavioral health programs, ensuring patient safety, quality outcomes, and evidence-based practices
- Develop, implement, and evaluate behavioral health services, programs, and treatment models
- In coordination with the Hospital, Ensures compliance with federal, state, and accrediting agency regulations (e.g., CMS, Joint Commission, state licensing agencies)
- Collaborate with medical, nursing, and ancillary leadership to integrate behavioral health services across care settings
- Directs departmental staff involved in multidisciplinary teams to address process improvements involving patients, employees, other customers or teams appropriately
- Defines the philosophy, goals and objectives of the treatment program under the direction of hospital administration, Horizon’s clinical and operations staff and in conjunction with the Medical Director
- Works with divisional and national support staff to ensure that the client hospital realizes maximum value from Horizon services
- Oversee day-to-day operations of behavioral health departments, including inpatient, outpatient, and/or community-based services
- Develop and manage departmental budgets, including staffing models and resource allocation
- Analyze performance metrics, patient outcomes, and utilization data to drive continuous improvement
- Lead initiatives related to access to care, patient flow, and care coordination
- Recruit, hire, mentor, and evaluate behavioral health clinical and support staff
- Promote a culture of professional growth, accountability, and interdisciplinary collaboration
- Ensure appropriate staffing levels, competencies, and licensure requirements are maintained
- Support staff education, training, and competency validation
- Lead quality improvement initiatives focused on patient outcomes, safety, and patient experience
- Respond to regulatory reviews, audits, and corrective action plans
- Ensure compliance with ethical standards, patient rights, and confidentiality requirements
- Participate in organizational strategic planning related to behavioral health services
- Identify opportunities for service expansion, partnerships, and program innovation
- Represent the organization in community, professional, and regulatory settings as appropriate
- Competitive Compensation
- Excellent Medical, Dental, Vision, and Prescription Drug Plan
- 401(K) with company match and discounted stock plan
- Long and Short-term Disability
- Flexible Spending Accounts; Healthcare Savings Account
- Life Insurance
- Career development opportunities within the company
- Tuition Assistance
- Rewarding work environment - Enjoy going to work everyday!
Quality care is our passion; improving lives is our reward. Horizon Health Behavioral Health Services, a subsidiary of Universal Health Services, is a leading behavioral services management company. Horizon Health Behavioral Health Services has been leading the way in partnering with hospitals to manage their behavioral health programs for over 40 years. With an unparalleled breadth of services, Horizon Health Behavioral Health Services has singular expertise in behavioral health conditions and comprehensive care settings. Whether it involves the planning, development and implementation of a new behavioral health service line, or the successful management of an existing behavioral health service, Horizon Health Behavioral Health Services has extensive expertise in successfully addressing concerns unique to hospital-based programs.
Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.
Show Low is in the AZ White Mountains; and is home to Show Low Lake and close to Fool Hollow Lake. Show Low is 90 miles from the Petrified Forest National Park; and 2 hours and 11 minutes from Flagstaff, AZ. “Located at 6,400 feet above sea level, Show Low is the fun and adventure capital of the Arizona White Mountains. Wildflowers, elk, and alpine forests provide a stunning backdrop to a town where festivals and outdoor activities are right outside your door. Show Low is close to several lakes for fishing, boating, and swimming. We also have trails for hiking, biking and horseback riding. During the winter, snow skiing is just 40 minutes away.”
- Bachelor's degree in nursing or Master's degree in social work or counseling required
- Registered Nurse RN, Licensed Clinical Social Worker (LCSW), or LCPC (Licensed Clinical Professional Counselor), or equivalent required
- Strong license and strong regulatory background, leadership skills and staff development experience
- Excellent clinical psychiatric knowledge base and understanding of programming
- Must have 5 to 8+ years of related work experience
- American Heart Association issued BLS and ACLS required
- CPR Certification
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
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