Dir, Client Accounting

Aflac, Incorporated; Shelton (CT); Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Annual bonuses

Paid time off

Job summary

Aflac, Incorporated is hiring a Director of Client Accounting-Tax Services to lead billing, premium administration and revenue recognition for Life, Absence, Disability and VB product lines. The role partners with operations, product, finance, tax, and sales to ensure seamless delivery of accounting services.

The position requires a strong background in GAAP accounting, experience with premium administration, and a track record of improving accuracy and controls.

Qualifications

• Bachelor’s Degree in Accounting, Finance, or related field.
• 10+ years of experience with 5+ years in management; knowledge of group insurance financial structures.
• Or an equivalent combination of education and experience.

Responsibilities

• Provides leadership for client accounting functions supporting Life, Absence, Disability and VB product lines.
• Partners with operations, product, finance, tax and sales teams to ensure alignment and delivery of accounting services.
• Lead initiatives to enhance financial accuracy, streamline procedures, and improve client outcomes across product portfolios.
• Oversee end-to-end client accounting processes including billing, premium collection, remittance, and reconciliation.
• Ensure compliance with internal controls, accounting standards, and tax rules.
• Strengthen accounting controls to reduce risk, improve audit readiness, and ensure accuracy.
• Maintain strong controls over client billing, cash handling, and revenue recognition.
• Prepare or oversee reporting packages, including client financial summaries and audit documentation.
• Support sales and leadership with financial insights for renewals, pricing and forecasting.
• Collaborate to deploy alternate funding arrangements for applicable products.
• Work with IT to enhance financial systems, reporting tools, and automation.
• Support internal audits and SOC controls.
• Serve as senior financial partner for key clients; resolve escalations professionally.
• Participate in client meetings to review billing performance and trends.
• Represent accounting in steering committees and business reviews.
• Enhance decision-making through data-driven insights and best practices.
• Contribute financial service expertise to the company’s value proposition.

Skills

GAAP accounting

Leave administration

Billing & reconciliation

Data analysis

Client communication

Education

Bachelor's Degree in Accounting/Finance

10+ years experience with 5+ years management

Equivalent combination of education and experience

Tools

Excel

Power BI

Tableau

Job description

Opportunity: Dir, Client Accounting-Tax Services

Salary Range: $150,000 to $200,000

Job Posting End Date: October 31, 2026

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all… The Aflac Way .

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations
• Acting as a Champion for Change
• Demonstrating Initiative
• Developing Talent
• Managing Performance

What does it take to be successful in this role?

• Familiarity with absence and leave programs (FMLA, state leaves, employer policies) and how they influence premium and eligibility management.
• Strong knowledge of GAAP premium accounting, cash application, account reconciliation, and financial adjustments
• Ability to manage complex account structures, retroactive billing, premium corrections, and detailed client-level financial records.
• Proficiency with tools such as Excel (advanced), Power BI, tableau, or similar financial/data platforms.
• Strong ability to interpret data to monitor account health, identify issues, and support client or broker conversations.
• Strong presentation, written and verbal communication skills for a client facing financial environment.

Education & Experience Required

Bachelor's Degree Accounting, Finance, or job related field

• 10+ years of job-related experience with 5+ years of management experience
• Knowledge of group insurance financial structures including, but not limited to premium administration, claims funding arrangements, product-specific billing requirements, dividend accounting.
• Or an equivalent combination of education and experience

Education & Experience Preferred

• Master's Degree job related field
• Certification job related field

Principal Duties & Responsibilities

• Provides leadership for client accounting functions supporting Life, Absence, Disability and VB product lines.
• Partners closely with operations, product, finance, tax and sales teams to ensure alignment and seamless delivery of accounting services.
• Lead initiatives to enhance financial accuracy, streamline procedures, and improve client outcomes across multifaceted product portfolios.
• Oversee end-to-end client accounting processes including billing, premium collection, remittance, and reconciliation.
• Ensures compliance with internal controls, accounting standards, product-specific regulatory requirements, and applicable tax rules.
• Strengthens accounting controls to reduce risk, enhance audit readiness, and ensure accuracy across all product lines.
• Maintain strong internal controls over client billing, cash handling, and revenue recognition processes.
• Prepare or oversee reporting packages, including client financial summaries, performance metrics, and audit documentation.
• Support sales and leadership by providing financial insights for client renewals, pricing and revenue forecasting
• Work with key stakeholders in Product, Actuary and Distribution to develop and deploy alternate funding arrangements (i.e. participating, level-funded, hybrid, and non-participating) for applicable Aflac product offerings.
• Collaborate with IT/Systems teams to enhance financial system capabilities, reporting tools, and automation.
• Support internal audits, SOC controls, compliance reviews, and regulatory documentation.
• Serves as the senior financial partner for key or complex clients; leads resolution of escalated financial issues with professionalism, transparency, and urgency.
• Participates in client meetings to review billing performance, resolve issues, and discuss financial trends.
• Represents client accounting in cross-functional steering committees and business reviews.
• Enhances decision-making through data-driven insights and operational best practices.
• Contributes financial service expertise to industry leading value proposition as a preferred leave administrator for existing and prospective state clients.
• Performs other duties as required.

Total Rewards

The salary range for this job is $150,000 to $200,000 . This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.