DIR - BUSINESS DEVELOPMENT

Universal Health Services; Auburn Hills (MI); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive Compensation & Generous Paid Time Off

Excellent Medical, Dental, Vision Plans

401(K) with company match

Career development opportunities

Tuition Reimbursement

Job summary

A leading healthcare provider is seeking a Director of Business Development in Auburn Hills, Michigan. The successful candidate will oversee marketing and sales strategies, ensure effective operations, and collaborate with various departments to enhance the facility's services. A Bachelor's degree and significant leadership experience in the behavioral health sector are required, along with strong communication skills. Join us to make a difference in patient care and community health.

Qualifications

• Bachelor's degree from an accredited college or university in a related field required.
• Master's degree preferred; 3-5 years leadership experience in the field required.
• Knowledge of market area behavioral health marketplace and insurance plans.

Responsibilities

• Oversees sales, marketing, and customer service activities within the department.
• Develops and implements marketing strategies and monitors performance.
• Coordinates negotiations and rate increases with managed care.

Skills

Leadership

Market analysis

Sales strategy

Communication

Education

Bachelor's degree in related field

Master's degree in Healthcare Administration or Business

Job description

Responsibilities

DIRECTOR, BUSINESS DEVELOPMENT

HAVENWYCK HOSPITAL (a UHS facility)

Havenwyck Hospital is a Joint Commission-accredited and licensed psychiatric hospital, overlooking Lake Galloway in Auburn Hills, Michigan. We specialize in providing comprehensive, compassionate behavioral health services to children, adolescents and adults. It is the ultimate goal of our dedicated staff to build strength, confidence and knowledge within each patient, in hopes that they may continue learning and understanding their needs and practicing self-care for the rest of their lives.

Havenwyck Hospital is seeking a dynamic and talented Intake Clinician to join our team of compassionate, dedicated professionals.

Position Summary

The Director of Business Development oversees the provision of Sales, Marketing, and Customer Service activities within the Marketing Department. The Director of Business Development is responsible for achieving the desired utilization of the organization’s continuum of care through the effective application of marketing principles and methods. As a member of the facility management team, the Director of Business Development is actively involved in discussions related to a wide variety of facility issues including, but not limited to, strategic planning, potential growth opportunities, future projects, changing in programing/protocols, recruitment, and retention.

The Director of Business Development is responsible for the facility’s strategic marketing plan, enhancing the facility’s brand/image, management of all sales and business development activities and maintaining an active and productive working relationship with internal departments and communicates issues or potential problems proactively, especially with CEO and Director of Admissions/Intake.

Duties and Responsibilities

• Strategically analyzes and designates target markets for account managers and territory/account assignments, considering the strengths and weaknesses of each account manager. Ensures that the expertise and personal styles of team members are insightfully matched to prospective referral sources.
• Leads and oversees the development and growth of profitable new business opportunities. Develops and implements marketing strategies to assist the facility in meeting business objectives. Regularly analyzes results of referral development calls, evaluates, and prioritizes referral targets and modifies strategies as needed.
• Monitors the performance of each account manager against departmental goals. Assists account managers in developing individual sales plans, territory management and routing schedules. Accompany each account manager on a minimum of a quarterly basis, or more often as needs arise, to assess selling techniques, document outcomes, provide constructive feedback, retrain, and redirect, as needed. Acts as a resource for marketing team members and department managers.
• Prepares the marketing department monthly operating report, inclusive of all required components; utilizes report to monitor success of efforts and to develop and implement corrective action plans, when necessary. Consistently submits accurate, comprehensive reports to required individuals in a timely manner.
• Develops and implements programs, projects and activities that enhance the community’s positive perception of the organization and services; demonstrates ability to use press releases, seminars, open houses, community education programs, health fairs, etc., as strategic tools.
• Coordinates with the Regional Director of Managed Care for all managed care negotiations and rate increases each year. Maintains awareness of facility rates for services provided and provides useful input to CEO and CFO regarding pricing. In concert with facility’s CEO and CFO, proactively identify opportunities for enhanced pricing of services and develops, negotiates, and executes payer contracts. Serves as the liaison, under the direction of the CEO and CFO, between the facility and payer entities and in a manner consistent with corporate expectations.
• Assists account managers in making calls, including probing information, and procuring commitment from prospective referral sources to use facility services.
• Works with appropriate corporate resources to continually develop, distribute, obtain, and effectively communicate Referral Source Satisfaction Surveys and resulting feedback.

If you would like to learn more about this position before applying, please contact Havenwyck Hospital at 248-373-9200.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries
• Free Basic Life Insurance
• Tuition Reimbursement
• SoFi Student Loan Refinancing Program
• Student Loan Repayment Program - for some degrees and criteria

What do our current employees value at Havenwyck Hospital and UHS?

An environment that puts patient care first. One of the most rewarding aspects of this job is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. Supportive and responsive leadership. You are never alone, as you are part of a large network of peer co-workers that routinely exchange ideas and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities for skills diversification and career advancement with UHS.

About Universal Health Services (UHS)

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

• Bachelor's degree from an accredited College or University in related field required.
• Master's degree from an accredited College or University in Healthcare Administration, Business or economics preferred.
• 3-5 years leadership experience in related field required. Acute care experience preferred. Administrative, managerial, and/or clinical experience a plus.
• 5-8 years Knowledge of market area behavioral health marketplace, insurance plans, target markets and referral sources; (8-10 years preferred).
• Knowledge of marketing principles including product, placement, pricing and promotion.
• Understanding of sales, advertising, social media, and online presence.
• Demonstrated exceptional creativity and resourcefulness in developing messaging, news releases, print and collateral material.
• Excellent written and oral communication.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.