Dining Services Supervisor

The University of Kansas Health System; United States; On-site; USD 52,000 - 66,000; Full time

Job summary

The University of Kansas Health System is seeking a Dining Services Supervisor Mid Shift to lead onsite cafeterias, cafés and patient room service. The role reports to dining operations and emphasizes safety, quality and customer service. Shift is 11:30am-8pm with alternating weekends off.

You will supervise a team, coordinate production, manage inventory and ensure food safety standards while maintaining excellent guest experiences in a fast-paced hospital environment.

Qualifications

• High school diploma or GED; 1+ year in large-volume food service.
• Associates degree and some supervisory experience preferred.
• Fluent English reading/writing/speaking required.
• Basic math skills for inventory and costing.

Responsibilities

• Supervise and coordinate activities of a unit within Dining Services.
• Cross-train to provide coverage in all units.
• Hire, onboard, train, coach, and manage performance.
• Schedule staff to meet production and service needs.
• Ensure food safety and sanitation compliance.
• Monitor inventory and usage of food and supplies.
• Maintain documentation and monitor quality and service.
• Communicate with customers and other departments.

Skills

Team leadership

Food safety

Customer service

Staff scheduling

Inventory management

Communication

Education

High School Diploma or GED

Associate degree in Food Service or related field

Job description

Dining Services Supervisor Mid Shift - Full Time Bell Hospital

Position Summary / Career Interest: The Dining Services Supervisor leads a team to service our onsite cafeterias, cafés, and coffee shops in addition to patient room service. The position oversees, or is directly responsible for, one or more of the following: inventory, cold food prep, cooking, plating, or room service. The position requires a keen focus on safety, quality, and customer service. Shift needed for our Product dining team is 11:30am-8pm with alternating weekends off.

Responsibilities and Essential Job Functions

• Supervises and coordinates activities of a specific operational unit within the department (Production/Support Services, Raw Materials, Cafeteria. Cafes, or Patient Services).
• Cross-trained to provide basic coverage in all department units.
• Participates in the hiring, onboarding, training, ongoing coaching, and performance management of assigned employees.
• Schedules employees to ensure appropriate staffing levels to meet production/service requirements.
• Provides positive motivation to employees to insure high employee engagement/morale.
• Ensures daily adherence to all food safety regulations and food handling protocols.
• Inventories, orders, and monitors usage of food and supplies for assigned unit.
• Maintains documentation as required.
• Monitors and assures food quality, product standards, sanitation, and patient/customer service.
• Initiates and maintains communications with unit customers, employees, other department units, and outside departments supporting dining services operations.
• Initiates and/or supports service recovery efforts as needed.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.
• Skills and duties may vary dependent upon your department or unit.
• Other duties may be assigned as required.

Required Education and Experience

High School Graduate or GED. 1 or more years of experience working in large volume food service, restaurant, or patient food service environments.

Preferred Education and Experience

Associates Degree 1 or more years of supervisory experience in a food service setting.

Required Language Skills

Fluent English - Must be able to read, write, speak, and understand English.

Preferred Language Skills

Fluent Spanish - Knowledge.

Knowledge Requirements

Must possess basic math skills.

Time Type

Full time

Important information for you to know as you apply

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion. The health system provides reasonable accommodations to qualified individuals with disabilities. Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

About The University of Kansas Health System As part of the region’s premier academic medical center, The University of Kansas Health System in Kansas City is a world-class healthcare provider and destination for complex care and diagnosis. We are driven by our commitment to service, continuous improvement and to the highest degree of excellence. Collaboration between physicians, nurses, researchers, educators and other professionals who share their expertise leads to exciting discoveries and life-changing treatments for the people we serve.