700 John Ringling Blvd, Sarasota, FL 34236, USA
Job Description
Posted Thursday, June 12, 2025 at 4:00 AM
The Galley Barista, you will create the PH Experience for our Residents and family members by providing prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with PH guiding culture.
Essential Functions
- Customer Service: Greet Residents warmly and create a welcoming atmosphere. Take orders and process payments efficiently.
- Beverage and Food Preparation: Prepare and serve a variety of coffee and tea beverages, following recipes and standards. Additionally, prepare and assemble food items, including sandwiches, ensuring quality and consistency.
- Product Knowledge: Maintain a thorough understanding of all menu items and be able to make recommendations to customers.
- Store Maintenance: Ensure the store is clean, organized, and well-stocked. Follow health, safety, and sanitation guidelines.
- Team Collaboration: Work collaboratively with team members to ensure smooth operations and a positive work environment.
- Upselling: Promote and upsell additional products and services to enhance the Resident experience.
SUPERVISORY RESPONSIBILITY
- This position has no supervisory responsibilities.
QUALIFICATIONS
Education:
- Minimum high school diploma or equivalent.
Experience:
- Previous experience in customer service is preferred but not required.
General:
- Must be 18 years of age to legally sell and/or serve alcohol in a restaurant within the State of Florida.
- Must have good organizational skills.
- Strong communication and interpersonal skills. Ability to work in a fast-paced environment.
- Flexible availability, including weekends and holidays.
- Physical Requirements: Ability to stand for long periods and lift up to 25 pounds.
- Must be a detail-oriented person and able to perform duties with great accuracy daily.
- Must have excellent personal skills, demonstrating the ability to conduct oneself in a non-controversial style; a style that inspires the respect of others and promotes a sense of trust in the individual’s competence.
- Must have good communication skills, speaking, writing, and listening.
- Must be fluent in English.
- Must have good computer skills with the ability to learn and use proprietary software as required.
CERTIFICATES/LICENSES/REGISTRATIONS
- ServSafe certification is preferred to ensure adherence to food safety standards.
PERSONAL REQUIREMENTS
- Support Plymouth Harbor’s mission, striving daily to ensure the best possible outcomes for the health and well-being of residents and staff.
- Maintain high personal standards for performance and encourage others to do the same.
- Must be able to get along with others and work as a team player.
- Maintain confidentiality in all Plymouth Harbor, resident, and team member matters.
- Use good judgement and make independent decisions when circumstances warrant such action.
- Work harmoniously with all people residing in, employed by, or associated with, the organization.
- Be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people.
- Always Wear Plymouth Harbor team member i.d. badge when on duty.
- Abide by the dress and grooming guidelines established for the department and possess good personal hygiene habits.
700 John Ringling Blvd, Sarasota, FL 34236, USA