DINING SERVICES DIRECTOR - Eastern Michigan University - Ypsilanti, MI

Compass Group USA; Ypsilanti (MI); Sur place; USD 65 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Résumé du poste

Chartwells Higher Education, part of Compass Group USA, seeks a Director of Dining Services to lead on-site operations at Eastern Michigan University Dining Services. You will drive client satisfaction, ensure safe, high-quality food service, manage budgets, and lead a diverse team of managers and associates.

The role emphasizes operational excellence, cost controls, sanitation, and HACCP/OSHA compliance, with responsibilities across retail, catering, and catering-related activities.

Qualifications

• Bachelor's degree or equivalent in food services/management or related field.
• 5–7 years of direct foodservice operational management experience.
• Strong knowledge of food and catering trends, quality, sanitation, and cost controls.
• Prior P&L accountability or contract-managed service exposure is desirable.
• Strong supervisory and leadership skills with coaching ability.
• Excellent written and verbal communication skills across levels.

Responsabilités

• Manages salaried managers and hourly associates in the Food Service Department.
• Oversees the direction, coordination, and evaluation of the account.
• Interviews, hires, trains, and directs staff; handles performance and conduct.
• Prepares and manages annual budget.
• Utilizes company systems for reports (inventory, payroll, etc.).
• Oversees food/service preparation per standards and HACCP/OSHA guidelines.
• Performs other duties as assigned.

Connaissances

Leadership

Communication

Budgeting

P&L management

Food safety

Inventory management

Coaching

Client relations

Strategic planning

Formation

Bachelor's degree in Food Services Technology/Management

Associate degree + 4 years related experience

Outils

Microsoft Office

Description du poste

Location: Eastern Michigan University Dining Services

Salary: $65,000 - $75,000

At over 300 college & universities around the country,Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

The Director of Dining Services is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business.This key leadership position is directly responsible for the successful operation of Dining Services. The Director ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities; including care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all client-related activities.

Key Responsibilities:

• Manages salaried managers and hourly associates in the Food Service Department
• Oversees the overall direction, coordination, and evaluation of the account
• Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
• Prepares and manages annual budget
• Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
• Other duties as assigned

Preferred Qualifications:

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred
• Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control
• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Previous P&L accountability or contract-managed service experience is desirable
• Strong supervisory, leadership, management and coaching skills
• Strong communication skills, both written and verbal
• Ability to communicate on various levels to include management, client, customer and associate levels
• Excellent financial, budgetary, accounting and computational skills
• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
• ServSafe® Certified

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Edare offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/