Dining Services Cashier

Roanoke College; Salem (VA); On-site; USD 16,531 - 22,041; Full time

Job summary

Roanoke College is seeking a campus dining cashier in Salem, Virginia. The role greets guests, handles payments, and supports dining operations including signage and light data entry.

Responsibilities include cash handling, keeping the front desk area organized, and assisting team members while ensuring safety and sanitation standards are followed. Strong English communication and reliability are required.

Qualifications

• Ability to read, write, and speak English.
• Must complete required training (in-person or online).
• Proficiency with Microsoft Office including Outlook, Excel, Word; read/respond to emails; use a timeclock.

Responsibilities

• Positively represent Roanoke College with courtesy and respect.
• Enforce safety and sanitation standards per policy.
• Clean and maintain equipment for safe operation.
• Receive, stock, and rotate food, supplies, and equipment as needed.
• Process payments and accept meal or guest swipes.
• Tally patron numbers and handle cash; complete related paperwork.
• Balance cash drawer before/during shifts and reconcile monies.
• Prepare daily deposit and organize front desk/entry area.
• Assist in servery/dining area cleaning and signage updates.
• Complete station assignments and assist elsewhere as needed.
• Respond to food allergy and special diet needs.

Skills

English communication

Interpersonal skills

Customer service

Safety & sanitation

Education

High school diploma/GED

Tools

Microsoft Office (Outlook, Excel, Word)

Timeclock

Job description

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society’s most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we’re building on momentum and offering a Roanoke experience for today’s students and a legacy that belongs to every Maroon. Learn about the College's new strategic plan, Imagine Roanoke: A Strategic Plan for Roanoke College and the 21st Century Learner.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.

The Position

The cashier position is the first customer-facing position that Sutton Commons guests see. The cashier welcomes guests with a warm, genuinely friendly greeting and serves as a knowledgeable host. This person helps control the flow of guests into the dining center as well as processes payments for all guests including students, faculty, staff, and community members. They also help with supporting dining operations with signage, light data entry, and supporting other dining room staff as needed.

Key Responsibilities:

• Positively represent Roanoke College, treating all guests and team members with courtesy and respect.
• Apply and enforce workplace safety and sanitation standards as instructed by VDH and Dining.
• Cleaning & maintaining equipment for stewardship and safe operation.
• Receiving, handling, stocking, and rotating food, supplies, equipment, and chemicals commonly used in foodservice as needed or directed.
• Follow all policies and procedures related to accepting meal swipes, guest swipes, and other payment types.
• Tallies patron numbers, collect money from non-contract students and other parties, and completes necessary paperwork for those eating in the Commons.
• Counts and balances cash drawer before and between designated shifts.
• Reconciles monies and make daily deposit.
• Responsible for the organization and cleanliness of the front desk and entry area.
• Assists in cleaning up of servery and dining area when the Commons closes.
• Responsible for proper signage & menu boards.
• Perform daily and recurring cleaning tasks as assigned
• Complete station assignment responsibilities and help elsewhere as needed.
• Ability to understand and appropriately respond to communicated food allergy and special diet needs.
• Demonstrate effective teamwork to enable highly efficient foodservice operations.
• Follow and enforce policies and procedures established by Dining Service Management.
• Perform other required duties.

Education, Experience, Skills, and Abilities:

• Ability to communicate-- read, write, and speak-- effectively in English.
• Must be able to complete required training, which may be offered in-person or online.
• Ability to work with computer hardware and software, Microsoft Office productivity suite (Outlook, Excel, Word); able to receive, read, and respond to emails; and use a timeclock.
• High school diploma/GED preferred.
• Strong communication and interpersonal relationship skills.

Special Conditions of Employment:

• Satisfactory conviction history background check.
• Have current certification or be able to pass ServSafe Manager and Food Allergy Research & Education (FARE) certification exams within 6 months of employment and renew as needed.
• Dining services staff are considered essential personnel. In the event of a university closure, modification, or suspension due to weather or other emergency conditions, this position is expected to make all reasonable attempts to report to work as scheduled for the duration of the closure/suspension.
• Availability to work flexible hours, including early mornings, evenings, weekends, and holidays as needed to accommodate operational needs.