Dining Services Associate

Elderwood; Village of Williamsville (NY); On-site; USD 23,000 - 25,000; Full time

Job summary

Elderwood at Williamsville is seeking a Dining Services Associate to help prepare and deliver meals for residents, ensuring dietary needs and menu preferences are met. You will maintain a clean kitchen, support sanitation, and assist with service in dining areas while adhering to policies and HIPAA guidelines.

The role requires customer service experience and the ability to communicate effectively with residents and staff.

Qualifications

• Minimum of 16 years of age.
• Employment Certificate/Permit required for applicable individuals.
• Prior customer service experience.
• ServSafe certification or willingness to obtain.
• Physical stamina necessary for constant activity.
• HS diploma or equivalent preferred.
• Prior food service, hospitality, serving, or restaurant experience desired.
• English language proficiency at intermediate level or higher.

Responsibilities

• Assists in the preparation and delivery of meals to residents according to department policy and position assignment.
• Adheres to the resident’s diet order, texture/texture modifications, and menu preferences during preparation and service.
• Performs all responsibilities of the designated position assignment during the scheduled shift in accordance with safety regulations and standards of practice.
• May serve meals to residents in dining areas according to seating chart and tray tickets.
• Assists in care and maintenance of kitchen environment and equipment.
• Participates in facility and department staff meetings and inservices.
• Interacts with residents/family regarding meal service quality.
• Uses the electronic timekeeping system as directed.
• Arrives on time and works as scheduled.
• Follows the dress code and wears name tag at all times.
• Follows policy regarding electronic devices and secure handling of devices.
• Supports Elderwood’s Mission, Vision, and Values.
• Adheres to the company code of conduct, compliance, and HIPAA policies.
• Performs other duties as assigned by supervisor or Administrator.

Skills

Customer service

Communication

Education

HS diploma or equivalent preferred

ServSafe certification or willingness to obtain

Job description

Salary

$16.75 - $18.25 / hour

Overview

Help us care for our residents by providing them with healthy, delicious meals. Elderwood at Williamsville is searching for Dining Services Associates.

Dining Service Associate (DSA) team members are responsible for ensuring the health and wellbeing of our residents by being responsible for food and beverage preparation, meal service, and kitchen/equipment sanitation. This individual also assists with providing a positive experience to the residents while following all applicable regulations.

Responsibilities

• 1. Assists in the preparation and delivery of meals to residents according to department policy and position assignment.
• 2. Adheres to the resident’s diet order, texture/consistency modifications, and menu preferences during the preparation and service of food items and beverages.
• 3. Performs all responsibilities of the designated position assignment during the scheduled shift in accordance with all safety regulations and standards of practice.
• 4. May serve meals to residents in dining areas according to seating chart and instructions on resident tray tickets.
• 5. Assists in care and maintenance of kitchen environment and equipment.
• 6. Regularly contributes to, and actively participates in, facility and department staff meetings and inservices.
• 7. May interact and communicate with residents/family members regarding meal service quality.
• 8. Utilizes electronic timekeeping system as directed.
• 9. Arrives to work on time, regularly, and works as scheduled.
• 10. Recognizes and follows the dress code of the facility including wearing name tag at all times.
• 11. Follows policy and procedure regarding all electronic devices, computers, tablets, etc.
• 12. Supports and abides by Elderwood’s Mission, Vision, and Values.
• 13. Abides by Elderwood’s businesses code of conduct, compliance and HIPAA policies.
• 14. Performs other duties as assigned by supervisor, management staff or Administrator.

Qualifications

• Minimum of 16 years of age
• Employment Certificate/Permit required for applicable individuals
• Prior customer service experience
• ServSafe certification or willingness to obtain
• Physical stamina necessary for constant activity
• HS diploma or equivalent preferred
• Prior food service, hospitality, serving, or restaurant experience desired

• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors.In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.