Dining Services Associate

Elderwood; Village of Lancaster (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a compassionate team dedicated to enhancing the quality of life for residents. As a Dining Service Associate, you will play a crucial role in food preparation and service, ensuring that every meal meets dietary needs and preferences. Your interactions with residents will contribute to their overall wellbeing and satisfaction. This position offers a dynamic work environment where you can develop your skills in customer service and food service while adhering to important safety and sanitation standards. If you are passionate about making a difference in the lives of others, this role is perfect for you.

Qualifications

• Minimum 16 years of age and prior customer service experience required.
• ServSafe certification or willingness to obtain is necessary.

Responsibilities

• Prepare and deliver meals to residents following dietary orders.
• Maintain kitchen environment and equipment according to safety standards.

Skills

Customer Service

Communication

Food Preparation

Sanitation Practices

Education

High School Diploma or Equivalent

Tools

Electronic Timekeeping System

Job description

Salary

$15.60 - $18.31 / Hourly

Overview

Dining Service Associate (DSA) team members are responsible for ensuring the health and wellbeing of our residents by being responsible for food and beverage preparation, meal service, and kitchen/equipment sanitation. This individual also assists with providing a positive experience to the residents while following all applicable regulations.

Responsibilities

1. Assists in the preparation and delivery of meals to residents according to department policy and position assignment.
2. Adheres to the resident’s diet order, texture/consistency modifications, and menu preferences during the preparation and service of food items and beverages.
3. Performs all responsibilities of the designated position assignment during the scheduled shift in accordance with all safety regulations and standards of practice.
4. May serve meals to residents in dining areas according to seating chart and instructions on resident tray tickets.
5. Assists in care and maintenance of kitchen environment and equipment.
6. Regularly contributes to, and actively participates in, facility and department staff meetings and inservices.
7. May interact and communicate with residents/family members regarding meal service quality.
8. Utilizes electronic timekeeping system as directed.
9. Arrives to work on time, regularly, and works as scheduled.
10. Recognizes and follows the dress code of the facility including wearing name tag at all times.
11. Follows policy and procedure regarding all electronic devices, computers, tablets, etc.
12. Supports and abides by Elderwood’s Mission, Vision, and Values.
13. Abides by Elderwood’s business code of conduct, compliance and HIPAA policies.
14. Performs other duties as assigned by supervisor, management staff or Administrator.

Qualifications

• Minimum of 16 years of age
• Employment Certificate/Permit required for applicable individuals
• Prior customer service experience
• ServSafe certification or willingness to obtain
• Physical stamina necessary for constant activity
• HS diploma or equivalent preferred
• Prior food service, hospitality, serving, or restaurant experience desired

This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.