Dining Services Associate

Elderwood Administrative Services; Town of Lancaster (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as a Dining Service Associate, where you will play a vital role in ensuring the health and wellbeing of residents through food and beverage preparation and service. This position offers an engaging environment where you can contribute positively to residents' experiences while adhering to safety regulations and dietary needs. Ideal candidates will have a passion for customer service and a willingness to learn, making it a perfect opportunity for those looking to start a rewarding career in food service. Be part of a team that values community and quality care in a supportive atmosphere.

Qualifications

• Minimum age of 16 with prior customer service experience.
• ServSafe certification or willingness to obtain is required.

Responsibilities

• Prepare and deliver meals to residents following dietary guidelines.
• Maintain kitchen cleanliness and adhere to safety regulations.
• Interact with residents and contribute to staff meetings.

Skills

Customer Service

Food Preparation

Meal Service

Sanitation Practices

Communication

Education

High School Diploma or Equivalent

Tools

Electronic Timekeeping System

Job description

Salary

$15.60 - $18.31 / Hourly

Overview

Dining Service Associate (DSA) team members are responsible for ensuring the health and wellbeing of our residents by being responsible for food and beverage preparation, meal service, and kitchen/equipment sanitation. This individual also assists with providing a positive experience to the residents while following all applicable regulations.

Responsibilities

1. Assists in the preparation and delivery of meals to residents according to department policy and position assignment.
2. Adheres to the resident’s diet order, texture/consistency modifications, and menu preferences during the preparation and service of food items and beverages.
3. Performs all responsibilities of the designated position assignment during the scheduled shift in accordance with all safety regulations and standards of practice.
4. May serve meals to residents in dining areas according to seating chart and instructions on resident tray tickets.
5. Assists in care and maintenance of kitchen environment and equipment.
6. Regularly contributes to, and actively participates in, facility and department staff meetings and in-services.
7. May interact and communicate with residents/family members regarding meal service quality.
8. Utilizes electronic timekeeping system as directed.
9. Arrives to work on time, regularly, and works as scheduled.
10. Recognizes and follows the dress code of the facility including wearing name tag at all times.
11. Follows policy and procedure regarding all electronic devices, computers, tablets, etc.
12. Supports and abides by Elderwood’s Mission, Vision, and Values.
13. Abides by Elderwood’s business code of conduct, compliance and HIPAA policies.
14. Performs other duties as assigned by supervisor, management staff or Administrator.

Qualifications

• Minimum of 16 years of age
• Employment Certificate/Permit required for applicable individuals
• Prior customer service experience
• ServSafe certification or willingness to obtain
• Physical stamina necessary for constant activity
• HS diploma or equivalent preferred
• Prior food service, hospitality, serving, or restaurant experience desired

This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.