Dining Room Team Member: Service Excellence & Growth

Workstream; Holly Springs (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Chick-fil-A restaurant is seeking team members to uphold service standards and contribute to a positive dining experience. You will read the Team Member Handbook, follow 2MS and Operational Excellence tenets, maintain a clean dining room and restrooms, and ensure portions and presentation meet expectations.

You will work as part of a team to protect the customer experience and learn and grow within the company. This role emphasizes teamwork, reliability, and ongoing development.

Qualifications

• Available to work a minimum of 15 hours per week.
• Able to lift up to 50 lbs.
• Able to work 5 hours or more before needing a meal break.
• Understand Chick-fil-A customer service standards and operational excellence.

Responsibilities

• Maintain a clean and safe dining room and restroom for guests.
• Deliver portions correctly and ensure presentation standards.
• Follow FIFO (First In, First Out) inventory model.
• Protect the customer experience through quality packaging and presentation.
• Handle customer issues and assist with recovery.
• Be punctual, maintain a positive attitude, and work hard during shifts.
• Continuously look for ways to do your work better and faster.
• Pursue certification processes and seek cross-training opportunities.
• Fill shifts when you cannot work.
• Maintain compliance with the Handbook and appearance guidelines.
• Be a team player and show ownership for the business.

Skills

Teamwork

Customer service

Attitude

Leadership development

Job description

Chick-fil-A restaurant is seeking team members to uphold service standards and contribute to a positive dining experience. You will read the Team Member Handbook, follow 2MS and Operational Excellence tenets, maintain a clean dining room and restrooms, and ensure portions and presentation meet expectations.

You will work as part of a team to protect the customer experience and learn and grow within the company. This role emphasizes teamwork, reliability, and ongoing development.