Dining room supervisor

Covenant Retirement Communities & Covenant Care; Carol Stream (IL); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid Time Off and six holidays

403(b) with 3% employer match

Fitness center use

Job summary

Covenant Living & CovenantCare at Home is seeking a Dining Room Supervisor to lead dining staff, coordinate resident meals, and ensure quality service within our Continuing Care Retirement Community network.

The ideal candidate will have a high school diploma, dining service experience, and a genuine interest in geriatric care. The role involves supervising diverse staff and maintaining efficient, friendly dining operations.

Qualifications

• High School diploma required.
• Prior dining service experience preferred.
• Additional education in management desirable.
• Must be 18+ years old.
• Genuine interest in geriatric care and resident well-being.
• Ability to supervise and direct a diverse staff.

Responsibilities

• Supervises and schedules wait staff, attendants, the relief dining room supervisor and dishwashers.
• Works with the Dining Services Director to hire, evaluate, discipline and terminate dining room staff.
• Directs the orientation and training of dining room staff.
• Sets up work station assignments and assigns duties to staff.
• Monitors service to ensure high quality and proper seating flow.
• Coordinates resident meal requests and records meal counts.
• Enters billing information in the Horizon POS system.

Skills

Supervisory experience

Organizational skills

Communication skills

Education

High School diploma

Management training desirable

Tools

Horizon POS system

Job description

Dining Room Supervisor

We Are Inspired to Serve. Join us! Part of a nation wide family of Continuing Care Retirement Communities is seeking a Dining Room Supervisor.

Responsibilities

• Supervises and schedules all wait staff, wt attendants, the relief dining room supervisor and dishwashers following the master schedule developed by the Dining Services Director.
• Works with the Dining Services Director to hire, evaluate, discipline and terminate dining room staff.
• Directs the orientation and training of dining room staff.
• Sets up work station assignments for wait staff.
• Assigns duties to staff as needed.
• Maintains awareness of flow service in order to keep all sections evenly seated.
• Recognizes the need to join in on service when necessary.
• Monitors service to assure consistent high quality is maintained.
• Provides input to the director and production unit regarding resident meal service, resident satisfaction, guest meal reservations, and tray service.
• Coordinates all resident meal requests; records reservations; plans seating arrangements; keeps accurate records of meal counts.
• Enters billing information in the Horizon point of service system.
• Provides menu information to residents and wait staff.

The Ideal Candidate Will Have:

• High School diploma.
• Prior experience working in dining service is preferred.
• Additional education and training in management is desirable.
• Minimum age is 18.
• Genuine desire to understand the needs of and work among a geriatric population.
• Ability to supervise and direct others in close harmony with a variety of age groups especially students and the elderly.
• Excellent organizational and communication skills (written and verbal, English), and the ability to handle a variety of tasks and responsibilities in a professional and prompt manner.

Compensation Pay Range

Compensation Pay Range: $19.13 - $25.43 per hour

Reasonable Pay Estimate: A reasonable estimate of the pay range for this position is $19.13 - $25.43 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities
• Life, AD&D
• Tuition assistance and scholarships
• Employee assistance program
• Legal services, home/auto insurance, discount purchasing program
• Pet Insurance

Covenant Living & CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

Covenant Living & CovenantCare at Home are faith-based Continuing Care Retirement Community (CCRC) & Home Health organization. From the establishment of our first community – Covenant Home of Chicago in 1886 – to becoming the fifth-largest not-for-profit CCRC sponsor in the LeadingAge Ziegler Top 150, our goal has been to provide outstanding care and services to senior adults. We believe we are inspired to serve. We create joy and peace of mind for residents and their families by providing a better way of life. These are the standards of behavior we hold ourselves to in serving our residents.

Standards of Behavior

• Safety I learn & follow safety policies & procedures.
• I immediately report unsafe conditions for staff, residents, & guests and fix when possible.
• I protect residents, co-workers, & myself from unsafe conditions and practices by reporting unsafe conditions and fixing it or having it fixed.
• Courtesy I smile & acknowledge everyone that I encounter.
• I carry myself in a manner that projects positivity, approachability, & respectfulness.
• I address the concerns of others by actively listening & seeking solutions.
• Responsiveness I take initiative to respond to the needs of others in a timely manner to achieve resolution.
• I anticipate the needs of others and respond in a timely manner.
• I communicate to others who need to join me in responding to the needs of others.
• I return phone calls within 24 hours.
• I identify action steps and communicate them to all vested parties.
• Image I ensure our environment is professional, welcoming, & clean.
• I follow CL policies, procedures, & all regulations.
• We believe in making a difference in other's lives.
• We have approximately 3,200 employees serving more than 5,000 residents in our nationwide family of continuing care retirement communities and home health.
• Construction and development continues on several of our 14 campuses, ensuring ever more exciting opportunities for employees to serve residents.