Dining Room Server- PT - Vinyl Room

Live Nation Entertainment; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption/fertility support

Job summary

Live Nation Entertainment’s Vinyl Room division seeks an experienced service professional for a high-volume, upscale dining and nightlife venue in Las Vegas. You will perform table maintenance, recognize VIP guests, and deliver exceptional wine and bottle service with a friendly, world-class approach.

The role requires at least 2 years in upscale dining/nightlife, strong knowledge of service standards, ability to upsell, cash handling and POS experience, and a flexible schedule across

Qualifications

• State or County Licensee or Certification Requirement/ Responsible Alcohol Awareness Training Certification or Equivalent
• 2 years high volume experience in fine dining and night-life operations
• Working knowledge of high end restaurant operations and safe, responsible alcohol service
• Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
• High School Diploma or equivalent
• Must have a flexible schedule
• Must be able to work in multi venues

Responsibilities

• Perform table maintenance to Vinyl Room service standards
• Recognize VIP guests and executives to instill appreciation for their membership and patronage
• Must have a minimum of 2 years experience serving in a up-scale dining and night life venue
• Impeccable knowledge of the steps of service for up-scale dining
• Bottle and wine service expertise
• Upsell and offer food and beverage suggestions to guests
• Understand extensive culinary terms and upscale cuisine
• Guide guests through dining experiences using recommendations and expertise
• Execute bottle service standards flawlessly
• Articulate vocabulary and adapt to current audience
• Maintain exemplary grooming standards
• Cash handling and POS operation
• Strong knowledge of beverages and responsible service

Skills

Table maintenance

VIP guest recognition

Upselling

Wine service

POS experience

Cash handling

Beverages knowledge

Alcohol awareness

Multivenue scheduling

Education

High School Diploma or equivalent

Responsible Alcohol Awareness Training Certification or Equivalent

Tools

MICROS

POS systems

Job description

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales… we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support… it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHAT THIS ROLE WILL DO

• Perform table maintenance duties according Vinyl Room service standards
• Ability to give proper recognition to Vinyl Room Members, Live Nation Corporate Executives and VIP’s to instill appreciation for their membership and patronage
• Must have a minimum of 2 years experience serving in a up-scale dining and night life venue
• Impeccable knowledge regarding the steps of service for up-scale dining
• Expert confidence in both bottle and wine service skills
• The ability to up-sell and offer food and beverage suggestions to guests
• Extensive aptitude of culinary terms, methods, and up-scale cuisine
• Capacity to guide and direct guests through their dining experience utilizing recommendation and expertise
• Ability to understand and execute flawlessly the standards and procedures of Bottle Service.
• Articulate vocabulary with the ability to adapt and socialize with current audience
• Exemplary and professional grooming standards
• Cash handling experience
• POS experience
• Strong working knowledge of all beverages
• Ability to deal with intoxicated guests in a positive and safety minded manner
• Responsible Alcohol Awareness Training Certification or Equivalent
• Ability to anticipate the guests needs

WHAT THIS PERSON WILL BRING

Required:

• (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
• 2 years high volume experience in fine dining and night-life operations
• Working knowledge of high end restaurant operations and safe, responsible alcohol service
• Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
• High School Diploma or equivalent
• Must have a flexible schedule
• Must be able to work in multi venues

Preferred:

• Point of Sales knowledge, preferably MICROS
• Responsible Alcohol Awareness Training Certification or Equivalent
• Interest in wines and spirits
• Interest in Night Life

Physical Demands/Working Environment:

• Work environment is fast-paced
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of

Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.