Dining Room Manager - Senior Living & Guest Experience

StoryPoint Group; Shaker Heights (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

CommonSail Investment Group is seeking a Dining Room Manager to oversee dining operations for residents and guests. The role emphasizes high service standards, staff supervision, and coordination of dining room activities to ensure prompt, courteous service.

Responsibilities include staffing, reservations, complaint resolution, and ongoing organizational improvement. This is a hands-on leadership role within our senior living settings, supporting exceptional guest experiences daily.

Qualifications

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.

Responsibilities

• Staffing responsibilities including: Interviewing, hiring, training, coaching, and scheduling.
• Schedule dining reservations and arranges parties or special services for diners.
• Greets guests, escorts them to tables, and provides menus.
• The Restaurant Manager handles and fixes all complaints to insure a great dining experience for residents and guests.
• Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
• Inspects dining room serving stations for neatness and cleanliness.
• Inventories table linens and other dining room supplies for tables and serving stations.
• Work toward continual improvement of the overall organization.

Skills

Reading & writing

Public speaking

Judgment

Self-motivation

High standards

Job description

CommonSail Investment Group is seeking a Dining Room Manager to oversee dining operations for residents and guests. The role emphasizes high service standards, staff supervision, and coordination of dining room activities to ensure prompt, courteous service.

Responsibilities include staffing, reservations, complaint resolution, and ongoing organizational improvement. This is a hands-on leadership role within our senior living settings, supporting exceptional guest experiences daily.