Dining Room Manager: Lead Premier Senior Dining

Wingate Living; Needham (MA); Hybride; USD 74 390 000 - 82 656 000; Plein temps

Avantages offerts par ce poste

401k

Health Insurance

Dental Insurance

Vision Insurance

Résumé du poste

Wingate Living in Needham, MA is seeking a Dining Room Manager to lead a premium dining program for residents and guests. You will build and supervise a strong server team, coordinate with culinary staff, and support community marketing initiatives.

The role requires a high school diploma, at least three years in food service with supervisory experience, and a current ServSafe certificate. You will ensure service excellence, training, scheduling, and adherence to Wingate's standards of care.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of three years in food service with at least one year supervision.
• Current ServSafe certificate required or willingness to obtain.
• Knowledge of culinary service environment, kitchen equipment, and buffet catering.
• Strong customer service, communication, and organizational skills.
• Ability to manage multiple priorities and supervise staff directly when required.

Responsabilités

• Oversees all dining services for residents in the dining room, function rooms, and other designated areas, assisting in any area that needs attention.
• Ensures the dining room is clean, prepared, and staffed in accordance with Wingate standards prior to each meal service.
• Greets, seats, and assists residents throughout meal service, anticipating and fulfilling needs in a timely manner.
• Maintains the proper order of service for all meals, including pre-bussing, dessert service, wine service, and clearing and resetting the dining room.
• Monitors and maintains dining room inventory including beverages, condiments, tableware, glassware, china, and linens; communicates replenishment needs to the appropriate manager.
• Communicates with kitchen staff to ensure room trays are prepared and ready on time; captures and submits meal revenue.
• Assists the Culinary Services Director with efficient department operations, event planning, and menu presentation; attends meetings as requested.
• Conducts orientation and ongoing training for dining room staff; monitors compliance with company uniform policy.
• Schedules shifts and assigns work to ensure proper staffing levels; supervises and secures the closing of the dining area.
• Monitors the printing and distribution of daily menus.
• Serves wine and appetizers at happy hour and marketing events.
• Committed to person-centered care and Wingate's "5 Star" service standards, with an emphasis on continual improvement.
• Adheres to all company policies, procedures, and standards of conduct, and reports any known or suspected violations to the appropriate manager.
• Performs additional duties as assigned.

Connaissances

Customer service

Communication

Organizational skills

Staff supervision

Multitasking

Food service knowledge

Formation

High School Diploma or equivalent

ServSafe certification

Description du poste

Wingate Living in Needham, MA is seeking a Dining Room Manager to lead a premium dining program for residents and guests. You will build and supervise a strong server team, coordinate with culinary staff, and support community marketing initiatives.

The role requires a high school diploma, at least three years in food service with supervisory experience, and a current ServSafe certificate. You will ensure service excellence, training, scheduling, and adherence to Wingate's standards of care.