Dining Room Manager (Casual Part-Time)

Westmoreland County Community College; Youngwood (Westmoreland County); On-site; USD 60,000 - 80,000; Part time

Job summary

Westmoreland County Community College is seeking a Dining Room Manager for a casual part-time position. In this role, you will lead students in dining room service protocols, ensuring customer satisfaction. The ideal candidate will possess an associate degree and relevant dining room experience, capable of mentoring students while managing service operations effectively.

Qualifications

• Dining room service experience required.
• Prior work performance must meet/exceed work standards.

Responsibilities

• Monitor dining room setup, service procedures, and teardown operations.
• Tutor and mentor students using Point of Sale (P.O.S.) system.
• Resolve customer complaints and respond to special requests.

Skills

Monitoring service procedures

Mentoring students

Customer service

Cash handling

Conflict resolution

Education

Associate degree in a related field

Job description

Please see Special Instructions for more details.

Please have your resume, cover letter, and information for three professional references to provide with your application.

Position Information

Position Title

Position Title Dining Room Manager (Casual Part-Time)

Division

Division Health Professions, Culinary Arts & Hospitality(DIV)

Department

Department Culinary Arts & Hospitality Programs

Job Description

This position is responsible to direct students in service procedures in the dining room.

ESSENTIAL FUNCTIONS : JOB SPECIFIC

• Monitor the set-up of the dining room area according to menu needs.
• Monitor dining room for correct service procedures and customers’ satisfaction.
• Monitor dining room tear-down and clean-up.
• Monitor the set-up operation and closing of wait station according to printed procedures.
• Tutor and mentor students on operations of Point of Sale (P.O.S.) system; including order placement and guest check procedures.
• Coordinate the wait staff class involvement.
• Balance cash box with students at the end of dining operation and post income and sales on appropriate forms.
• Direct students in service procedures.
• Assign and rotate service staff table assignments.
• Resolve customer complaints and respond to special requests.
• Pre-set for service, the music, and lighting.
• Place reservations on tables.
• Serve as liaison between front and back of house.
• Ensure security of the dining room and equipment during assigned work hours.

Required Qualifications

• Associate degree in a related field required.
• Dining room service experience required.
• Prior work performance must have met or exceeded appropriate work standards.

Preferred Qualifications

N/A

Physical Demands

PHYSICAL DEMANDS (Typically required on a regular basis to successfully perform the essential functions of the job.)

CONSTANTLY INCURRED

• Ability to stand & walk
• Ability to use both hands & legs
• Ability to communicate orally & to hear conversation
• Specific visual requirements
• Use of depth perception
• Use of color vision

FREQUENTLY INCURRED

• Ability to lift up to 50 lbs.
• Ability to carry & push
• Ability to balance
• Ability to stoop
• Ability to repeatedly bend

OCCASIONALLY INCURRED

• Ability to sit
• Ability to pull
• Ability to kneel
• Ability to crawl
• Reaching at high or low level
• Ability to climb stairs
• Ability to use legs/arms to climb
• Repetitive twisting or pressure involving wrists or hands

Salary $17.93/hour

Schedule Days/Hours

Schedule Days/Hours Monday - Hours will vary based on need, Tuesday - Hours will vary based on need, Wednesday - Hours will vary based on need, Thursday - Hours will vary based on need, Friday - Occasional weekend hours as needed, Saturday - Occasional weekend hours as needed, Sunday - Occasional weekend hours as needed

Posting Number

Posting Number S-2023-158-P

Number of Vacancies

Number of Vacancies 1

Desired Start Date

Position End Date (if temporary)

Job Open Date

Job Open Date 07/29/2024

Job Close Date

Special Instructions to Applicants

Please have your resume, cover letter, and information for three professional references to provide with your application.

Advertising Summary

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have two years of related work experience, which is required for this position?
  • Yes
  • No
• * Do you have dining room experience which is required for this position?
  • Yes
  • No

Applicants Documents

Required Documents

Resume

Optional Documents

Transcripts

Additional transcripts 2

Additional transcripts 3

Westmoreland County Community College
145 Pavilion Lane, Youngwood, PA 15697

Westmoreland is an affirmative action, equal opportunity college.