Dining Room Manager

QUAIL PARK OF LYNNWOOD; Lynnwood (WA); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Match

Vacation & Sick Time

Paid Holidays

Team Meals

Job summary

Quail Park of Lynnwood is seeking a Dining Room Manager to lead our Signature Dining Team. You will oversee service, training, and scheduling to ensure exceptional resident dining experiences.

You will hire, coach, and evaluate dining room staff, ensure daily cleaning and safety standards, and manage budgetary guidelines while maintaining a Do Whatever It Takes attitude. Schedule may vary; compensation is market-aligned for hours.

Qualifications

• Minimum of 5 years food service experience, including 3 years of previous dining room management.
• Previous experience in both restaurant and senior living settings preferred.
• Must read/comprehend/write/speak English to communicate with residents, families, team members and vendors.
• Must have basic computer skills, including Word and Excel.
• Must be detail oriented and possess strong organizational skills.
• Must meet health-related and/or food handling requirements pertaining to local or state regulatory agencies.
• Must maintain CPR/First Aid credentials
• Must maintain Food Handlers credentials
• Must maintain annual Continuing Education Credits

Responsibilities

• Hires, trains, directs, coaches, and evaluates all dining room team members.
• Develops and trains team on service standards to ensure customer satisfaction.
• Ensures dining room operates within budgetary guidelines.
• Maintains regulatory compliance with OSHA and local/state guidelines.
• Serves as a member of the Community Management Team and assists with other management duties.
• Train dining team about menu options, allergies, and dietary accommodations.
• Ensure proper cleaning and organization of dining and kitchen areas.
• Schedule dining room staff and assign daily tasks.
• Address resident and family concerns to maintain satisfaction.
• Assist with community events and marketing functions.

Skills

Food service experience

Dining room management

Customer service

English proficiency

Word

Excel

Attention to detail

Health and safety compliance

CPR/First Aid

Food Handlers</wbr>certifications

Continuing Education Credits

Tools

Word

Excel

Job description

Quail Park of Lynnwood currently has an opening for a Dining Room Manager on our Signature Dining Team. Our team manages the entire dining experience of our seniors ensuring that meals are presented in a clean and attractive manner and that residents, both new and old, feel welcome.

What We're Looking For:

• Minimum of 5 years food service experience, including 3 years of previous dining room management.
• Previous experience in both restaurant and senior living settings preferred.
• Must have a strong commitment to customer service and desire to exceed customer expectations.
• Must be able to read, comprehend, write, and speak English to communicate effectively with residents, families, team members and vendors.
• Must have basic computer skills, including Word and Excel.
• Must be detail oriented and possess strong organizational skills.
• Must meet all health-related and/or food handling requirements pertaining to local or state regulatory agencies.
• Must maintain current CPR/First Aid credentials
• Must maintain current Food Handlers credentials
• Must maintain annual Continuing Education Credits
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
• Subject to pre-employment screening including physical, drug and TB testing and criminal background check.
• Essential Functions:
• Management
• Hires, trains, directs, coaches, and evaluates all dining room team members and assists the DSD with the back of the house hiring and training.
• Develops and trains all dining room team members on service essentials and company standards of service ensuring exemplary customer satisfaction.
• Ensures excellence in satisfaction through commitment to a "Do Whatever It Takes Attitude".
• Is an active participant and regularly serves a section in the Dining Room.
• Creates and monitors dining room team member schedules and makes daily task assignments to ensure efficient and effective meal service in all dining locations throughout the community.
• Ensures that all dining room personnel maintain a strong customer service focus and are consistently professional in conduct and appearance.
• Ensure exceptional administration of policies & programs through training, communications, and procedure documentation. Conducts training and informational update meetings for all dining room team members.
• Responsible for operating dining room within budgetary guidelines
• Maintains knowledge base of current OSHA, as well as local and state regulatory agency guidelines to ensure that the dining room service maintains regulatory compliance with all regulations.
• Serves as a member of the Community Management Team and assists Executive Director with other management duties as necessary or as assigned.

What You'll Do:

• Responsible for training dining room team members so they possess knowledge of the menu paying special attention to alternative dietary options and allergies.
• Ensures that all dining and kitchen service areas are clean and organized and that all equipment such as reach-inrefrigerators, microwaves, toasters, soup tureens, and beverage machines are cleaned on a daily basis.
• Creates and implements a dining room cleaning schedule, assigning team member duties to ensure that carpet, tables, chairs, and salad bar are properly cleaned after each meal, and prepared for the next meal in a timely manner.
• Ensures that proper serving etiquette is maintained, and that food is attractively presented.
• Enforces safe food handling technique at all times.
• Responsible for the Private Dining Room schedule ensuring all reservations are properly staffed and that the meal plan has been properly communicated to the Director of Signature Dining
• Routinely assists with meal service as needed.
• Communicates frequently with residents, families, guests, and team members, to address concerns and suggestions relating to the food service program, and to maintain resident satisfaction.
• In conjunction with Life Enhancement Director and/or Community Relations Director assists in planning and serving at community special events, parties, and marketing functions.

What We Offer:

• Medical, Dental and Vision Insurance (Full-Time)
• Retirement Plan Contribution Match
• Vacation and Sick Time
• Paid Holidays
• Team Member Meals

Why Join Us?

Quail Park of Lynnwood / Living Care Lifestyles offers a supportive work environment where your contributions are valued, and your professional growth is encouraged. You'll be part of a team dedicated to making a positive difference in the lives of our residents, providing compassionate care that honors their dignity and individuality.

Ready to take the next step in your career and join our team of dedicated professionals?

Schedule: Tuesday-Saturday - may vary based on business need

Rate of Pay: $30.00 - $34.00 per hour