Dining Room Manager

The Aspenwood Company; Charlotte (NC); On-site; USD 77,366,016 - 85,962,240; Full time

Benefits offered by this job

401K with 4% safe harbor match

Discounts — Perks at Work

Holiday Pay

PTO rollover

Employee Assistance Program

Paycheck Advances

Healthcare options

Financial hardship programs

Compassionate Leave

PTO cashout option

Job summary

Village on Morehead is seeking a Dining Room Supervisor to lead a front-of-house team and ensure exceptional dining experiences for residents and guests.

You will train staff, coordinate schedules, and act as the liaison with back-of-house to ensure timely orders and a clean, welcoming dining room. A strong customer service mindset and supervisory experience are essential.

Qualifications

• Must obtain accredited food handler certification within 60 days per state guidelines.
• Proficient in Microsoft Word and email.
• High School Diploma or GED preferred.
• One to two years of related experience, including supervisory responsibilities.
• Great customer service attitude and the ability to interact well with staff, residents, and guests.
• Ability to give and follow written and oral instructions.
• Ability to work independently and as part of a team.
• Pre-employment background check and drug screen required.

Responsibilities

• Supervise and lead the day-to-day activities of the front of house team, ensuring all staff are well-trained and providing top-notch service.
• Train new hires, provide regular performance feedback, and participate in performance management processes. Ensure adequate staffing through scheduling and providing coverage as needed.
• Serve as the liaison between front of house and back of house to ensure accurate and timely completion of resident and guest orders.
• Maintain a clean dining room set up to company standards for all meals and functions.
• Greet all residents and guests with a smile, ensuring each person feels valued and well-served.
• Keep track of dining room small ware, table ware, and linen. Conduct regular inventory checks.
• Collect and address resident suggestions and comments to continually improve dining services.
• Regularly evaluate dining services through quality assurance audits and maintain accurate meal count reports.
• Ensure residents’ safety by removing walkers from the dining room and returning them promptly after meals.
• Fully understand the menu and be able to explain selections to residents and guests.
• Be an active member of the community’s emergency response team.
• Maintain a professional appearance and good personal hygiene per company policies.

Skills

Customer service

Supervisory experience

Microsoft Word

Email

Education

High School Diploma or GED

Tools

Microsoft Word

Email

Job description

Are you passionate about providing exceptional dining experiences and leading a dynamic team? We have an outstanding opportunity for a Dining Room Supervisor who is dedicated, friendly, and ready to make a positive impact on our residents and guests. If you’re ready to lead with excellence and create a delightful dining experience for our community, apply today.

Benefits

• 401K with a 4% safe harbor match
• Perks at Work – Discounted pricing on purchases
• Holiday Pay including a Floating Holiday
• Generous PTO that rolls over year over year
• Employee Assistance Program
• Paycheck Advances
• Healthcare options
• Financial Hardship Programs
• Compassionate Leave
• PTO Cashout Option

Location

Village on Morehead, an Independent Living senior community

Pay Rate

$27.00/hr – $30.00/hr

Full Time Schedule

Monday – Friday: 6:00 a.m. – 2:00 p.m. | 11:00 a.m. – 8:00 p.m. | 2:00 p.m. – 8:00 p.m.

Essential Duties and Responsibilities

• Supervise and lead the day-to-day activities of the front of house team, ensuring all staff are well-trained and providing top-notch service.
• Train new hires, provide regular performance feedback, and participate in performance management processes. Ensure adequate staffing through scheduling and providing coverage as needed.
• Serve as the liaison between front of house and back of house to ensure accurate and timely completion of resident and guest orders.
• Maintain a clean dining room set up to company standards for all meals and functions.
• Greet all residents and guests with a smile, ensuring each person feels valued and well-served.
• Keep track of dining room small ware, table ware, and linen. Conduct regular inventory checks.
• Collect and address resident suggestions and comments to continually improve dining services.
• Regularly evaluate dining services through quality assurance audits and maintain accurate meal count reports.
• Ensure residents’ safety by removing walkers from the dining room and returning them promptly after meals.
• Fully understand the menu and be able to explain selections to residents and guests.
• Be an active member of the community’s emergency response team.
• Maintain a professional appearance and good personal hygiene per company policies.

Minimum Requirements

• Must obtain accredited food handler certification within 60 days as per State guidelines.
• Proficient in computer skills, including Microsoft Word and email.
• High School Diploma or GED preferred.
• One to two years of related experience, including supervisory responsibilities.
• Great customer service attitude and the ability to interact well with staff, residents, and guests.
• Ability to give and follow written and oral instructions.
• Ability to work independently and as part of a team.
• Pre‑employment background check and drug screen required.

EOE/M/F/D/V