Dining Room Lead

StoryPoint; North Canton (OH, CT); On-site; USD 32,000 - 42,000; Full time

Job summary

CommonSail Investment Group is seeking a Lead Server for Danbury Sanctuary Grande. The role ensures efficient Front of House operations and maintains high service standards for residents and guests, supervising dining room staff and coordinating tasks to deliver timely, courteous service.

Responsibilities include staffing, scheduling reservations, greeting guests, and training team members. The position emphasizes leadership, cleanliness, and continual process improvement within a caring senior

Qualifications

• Reads and interprets safety rules, operating and maintenance manuals.
• Writes routine reports and correspondence.
• Speaks effectively before groups of customers or employees.
• Applies good judgment to follow written or oral instructions.

Responsibilities

• Staffing: interviewing, hiring, training, coaching, and scheduling.
• Schedule dining reservations and parties for diners.
• Greet guests, escort to tables, provide menus.
• Coordinate dining room activities to ensure prompt, courteous service.
• Inspect dining room stations for neatness and cleanliness.
• Inventory table linens and dining supplies.
• Train dining room staff in proper service etiquette.
• Aim for continual improvement of the organization.

Skills

Reading & interpreting docs

Written reports

Public speaking

Good judgment

Self-motivated

High energy

High standards

Job description

Lead Server

Danbury Sanctuary Grande

Shift Time: 11AM-7:30PM, Full-Time

The Lead Serverwill ensure efficient Front of House operation and maintain high production, productivity, quality, and customer service standards. Supervise and coordinate activities of dining room personnel to provide timely and courteous service to our residents and guest by performing the following duties.

Required Experience

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to apply good judgment in understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Maintains a high energy level and is a self-motivator
• Carries incredibly high standards in their work

Primary Responsibilities

• Staffing responsibilities including: Interviewing, hiring, training, coaching, and scheduling.
• Schedule dining reservations and arranges parties or special services for diners.
• Greets guests, escorts them to tables, and provides menus.
• The Restaurant Manager handles and fixes all complaints to insure a great dining experience for residents and guests.
• Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
• Inspects dining room serving stations for neatness and cleanliness.
• Inventories table linens and other dining room supplies for tables and serving stations.
• Trains dining room employees in proper service etiquette.
• Work toward continual improvement of the overall organization.

Connecting Seniors, Families and Communities

For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we’ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.

Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.

It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.

We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.

If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer