Dining Room Host

Chick-fil-A; Durham (NC); In loco; USD 17.000 - 21.000; Part-time

Descrizione del lavoro

Chick-fil-A in Durham, NC is seeking a Dining Room Host to create a clean, welcoming, and exceptional dining experience. You will engage guests, assist with seating, and maintain a warm, family-friendly atmosphere across dining areas and beverage stations.

This role emphasizes hospitality, teamwork, and strong communication. Flexibility to work mornings, evenings, weekends, and holidays is required, with attention to cleanliness and guest satisfaction at all times.

Competenze

• Must demonstrate a positive attitude and strong communication with guests.
• Requires friendly, outgoing, guest-focused demeanor and reliable attendance.
• Experience in customer service or restaurant setting is a plus but not required.
• Must be able to work in a fast-paced environment and stand/walk for long periods.
• Attention to cleanliness, safety, and detail is essential.
• Ability to lift up to 25 pounds when stocking or cleaning.
• Flexible availability including mornings, evenings, weekends, and holidays.

Mansioni

• Welcome guests with a friendly, professional attitude.
• Maintain cleanliness and organization of dining areas, restrooms, patio, and beverage stations.
• Deliver outstanding customer service and hospitality to all guests.
• Assist guests with seating, tray carrying, refills, and special requests.
• Monitor dining room traffic and ensure timely table cleaning.
• Stock supplies such as napkins, condiments, straws, lids, and beverages.
• Sweep, mop, and sanitize dining areas during shifts.
• Address guest concerns promptly and inform leadership as needed.
• Support Front of House operations during busy periods.
• Ensure adherence to food safety and sanitation guidelines.

Conoscenze

Positive attitude

Communication skills

Guest-focused

Customer service

Fast-paced environment

Teamwork

Flexibility

Stamina/standing

Attention to detail

Reliability

Descrizione del lavoro

The Dining Room Host is responsible for creating a clean, welcoming, and exceptional dining experience for guests. This role focuses on hospitality, cleanliness, guest engagement, and ensuring the dining room reflects Chick-fil-A’s standards of excellence. Dining Room Hosts serve as ambassadors of hospitality by interacting with guests, assisting with dining room needs, and maintaining a positive atmosphere.

Responsibilities

• Welcome guests with a friendly and professional attitude
• Maintain cleanliness and organization of the dining room, restrooms, patio, and beverage station
• Deliver outstanding customer service and hospitality to all guests
• Assist guests with seating, tray carrying, refills, and special requests when needed
• Monitor dining room traffic and ensure tables are cleaned promptly
• Stock dining room supplies including napkins, condiments, straws, lids, and beverages
• Sweep, mop, and sanitize dining areas throughout the shift
• Respond quickly to guest concerns and communicate issues to leadership when necessary
• Support team members in Front of House operations during busy periods
• Ensure all food safety and sanitation guidelines are followed
• Create a warm, family-friendly environment for every guest
• Assist with opening and closing dining room duties
• Cleaning the restrooms

Requirements

• Positive attitude and strong communication skills
• Friendly, outgoing, and guest-focused personality
• Ability to work in a fast-paced environment
• Ability to stand and walk for extended periods of time
• Ability to lift up to 25 pounds when stocking or cleaning
• Strong attention to cleanliness and detail
• Reliable transportation and dependable attendance
• Willingness to work flexible schedules including mornings, evenings, weekends, and holidays
• Ability to work both independently and as part of a team
• Prior customer service or restaurant experience preferred, but not required

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.