Dining Room Coordinator - FT (Tue-Sat)

Sunshine Retirement Living; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading retirement community is seeking a Dining Room Coordinator in Austin, Texas. This role involves ensuring meals are served efficiently and courteously while managing dining staff and maintaining a pleasant atmosphere in the dining area. The ideal candidate will possess strong communication and organizational skills, along with a customer service orientation, to enhance residents' dining experiences. Join us in providing exceptional service and a welcoming environment for our residents.

Qualifications

• Must meet state certification requirements.
• Effective communication in English required.
• Positive attitude and teamwork skills preferred.

Responsibilities

• Assist in hiring, training, and supervising staff.
• Ensure cleanliness and attractiveness of the dining room.
• Oversee meal service and resident satisfaction.

Skills

Customer service

Teamwork

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

JOB DESCRIPTION

Job Title: Dining Room Coordinator

Supervisor: Executive Chef FLSA Status: Hourly, non-exempt Date Approved: September 2021 OVERALL JOB PURPOSE

Assure meals are served promptly and courteously in a clean, attractive dining room.

MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS

• Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents and staff
• Must wear proper water and oil resistant black shoes; not provided by the company
• Meets state certification requirements (as applicable for position)
• Ability to work in a team setting and be a positive team player
• Maintain a positive, respectful, and professional approach with coworkers, residents, and guests

• Ability to keep all business and operations information confidential
• Possess excellent customer service and organizational skills
• Ability to work under time constraints and meet department deadlines

• Ability to follow and adhere to policies, procedures, and standards
• Ability to work with little supervision and maintain a high level of performance

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Assists in hires, supervision, evaluations, counseling, and if necessary, terminations of servers in conjunction with Executive Chef
• Educates and trains servers according to Sunshine Retirement Living Food Services Guidelines.
• Completes schedule for servers and alters as necessary
• Obtains replacement servers in case of absences
• Assures menu board is correct
• Assures dining room is clean and attractive, with proper arrangement of tables and chairs, proper table decoration and settings, clean well stocked beverage bar, and clean carpets and floors
• Greets residents (and visitors when applicable) at tables during meals and converses as appropriate and as time permits
• Pours coffee and other beverages during meals
• Assures meals are served politely, promptly, and efficiently
• Assures satisfaction of residents during meals

• Assures dining room is promptly and efficiently bussed after meals
• Assures apartment meal trays are delivered politely, promptly, and efficiently
• Assists with food services component of special functions as directed by Community Executive Chef
• Performs other duties as assigned

OTHER JOB DUTIES AND RESPONSIBILITIES

• Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others

• Meet the assigned work requirements of the job. Regular attendance is required

• Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude
• Represent the Community in a professional, courteous, and friendly manner

• Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor
• Adhere to all company policies, processes, and procedures
• Promote resident advocacy and demonstrate excellent customer service at all times
• Follow specified procedures as outlined in the Safety Manual regarding the handling of contaminated material encountered in accidents or injuries on the Community premises
• Attend education and training classes as necessary to fulfill state regulations applicable to the position
• Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)

• This position is considered a universal employee worker and will be crossed trained in other positions as directed by the supervisor

PHYSICAL REQUIREMENTS

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

20% or less

20% to 40%

40% to 60%

60% to 80%

80% to 100%

Stand

X

Walk

X

Sit

X

Pushing, pulling and/or reaching

X

Grasping and fine manipulation

X

Climb or balance

X

Stoop, kneel, crouch, or crawl

X

Talk or hear

X

Taste or smell

X

Lifts Weight or Exerts Force

20% or less

20% to 40%

40% to 60%

60% to 80%

80% to 100%

Up to 10 pounds

X

Up to 25 pounds

X

Up to 50 pounds

X

Up to 100 pounds

X

More than 100 pounds

X

The Community reserves the right to revise the duties set forth in this job description at its discretion.