Dining Room Cashier

Chinook Winds Casino Resort; Lincoln City (OR); On-site; USD 26,000 - 42,000; Full time

Job summary

The Chinook Winds Casino Resort in Lincoln City, Oregon is seeking a friendly restaurant associate to greet and seat guests, take and dispense orders, and handle payments at the POS.

Applicants should have a high school diploma or GED, cash-handling experience, and the ability to obtain required local licenses. Training will be provided for a fast-paced casino dining environment.

Qualifications

• High school diploma or GED preferred.
• One year of cash handling experience preferred.
• Experience with Point of Sale (POS) systems is preferred.

Responsibilities

• Operate cash registers to accept payments and make change as needed.
• Greet guests and seat them at tables as appropriate.
• Take, prepare, and dispense food orders per service flow.
• Assist with closing cash receipts and ensure accuracy of transactions.
• Maintain cleanliness and organization of dining and service areas.
• Provide friendly service and address guest questions or concerns.

Skills

Customer service

Communication

Cash handling

Interpersonal

Education

High school diploma or GED

Tools

POS systems

Job description

Position Summary

Responsible for providing exemplary customer service in any of our restaurants by performing tasks including greeting & seating guests, preparing & dispensing food, and totaling tickets & accepting payment.

Essential Functions

• Operates cash registers to accept payment including monetary, coupons, and comp slips.
• Makes change when applicable.
• Greets guests and seats them at tables suitable to their needs as necessary.
• Takes, prepares, and dispenses food orders as necessary.
• Prepare cash receipts at closing.
• Inspects dining and serving areas to ensure cleanliness and proper setup.
• Speaks with customers to ensure satisfaction with food and service.
• Performs general upkeep to designated areas. Stock merchandise and supplies as needed.
• Assists other floor personnel on an as needed basis.
• Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
• Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.
• Provides input or recommendations for improvements and changes in processes or services.

Requirements

Position Qualifications

WORKERS IN THIS POSITION MUST BE 18 OR OLDER

Competency Statements

• Accuracy- Ability to perform work accurately and thoroughly.
• Communication Skills- Ability To Communicate Effectively With Others Verbally.
• Customer Oriented- Ability to take care of the customers’ needs while following company procedures.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.

Education

High school diploma or GED preferred.

Experience

One year of cash handling experience preferred.

Computer Skills

Experience with Point of Sale (POS) systems preferred.

Certificates & Licenses

• Must obtain a Siletz Tribal Gaming License.
• Must obtain OLCC temporary permit before the start date and have OLCC Permit within 45 days of the start date.
• Must obtain a Food Handlers Permit before the start date.
• Must obtain VIP (Visually Impaired Person) Permit within 45 days of employment.

Other Requirements

• Knowledge of regulations governing food preparation and service.
• Basic math skills.

Physical Demands

• Lift/Carry
• Stand Constantly 10 lbs or less Frequently
• Walk Constantly 11-20 lbs Frequently
• Sit Not Applicable 21-50 lbs Occasionally
• Handling/Fingering Constantly 51-100 lbs Occasionally
• Reach Outward Constantly Over 100 lbs Not Applicable
• Reach Above Shoulder Occasionally Push/Pull
• Climb Not Applicable 12 lbs or less Frequently
• Crawl Not Applicable 13-25 lbs Occasionally
• Squat or Kneel Occasionally 26-40 lbs Occasionally
• Bend Frequently 41-100 lbs Occasionally
• Not Applicable- Activity is not applicable to this occupation.
• Occasionally- Occupation requires this activity up to 33% of the time (0-2.5+ hours/day.
• Frequently- Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hours/day.
• Constantly- Occupation requires this activity more than 66% of the time (5.5+ hours/day.

Other Physical Requirements

• Vision: Near and Far
• Sense of Sound
• Sense of Smell

Work Environment

Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.

Working Conditions

Conditions of employment include passing a pre‑employment drug screen, a background investigation, and completing a 180‑day introductory period.