Dining Room Cashier

Chinook Winds Casino Resort; Lincoln City (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Chinook Winds Casino Resort in Lincoln City, IN is seeking team players for restaurant service roles. You will greet and seat guests, take and prepare food orders, and process payments at the counter or table.

You will ensure accuracy in cash handling and maintain a clean, inviting dining area while delivering friendly, attentive service. The position requires 18+ years old, basic math skills, and familiarity with POS systems.

Qualifications

• Must be 18 years or older.
• Cash handling experience preferred.
• Experience with POS systems preferred.
• Excellent customer service and communication skills.
• Basic math and ability to handle cash accurately.

Responsibilities

• Greet and seat guests and assist with dining room seating.
• Takes, prepares, and dispenses food orders as needed.
• Operate cash registers and accept payment, make change.
• Totals tickets and processes payments accurately.
• Maintain cleanliness and setup of dining and serving areas.
• Provide information about Chinook Winds Casino Resort events and services.
• Collaborate with team and follow established service standards.

Skills

Cash handling

Customer service

POS systems

Communication

Teamwork

Interpersonal skills

Education

High school diploma or GED

Tools

Point of Sale (POS) systems

Job description

Description

Position Summary

Responsible for providing exemplary customer service in any of our restaurants by performing tasks including greeting & seating guests, preparing & dispensing food, and totaling tickets & accepting payment.

Essential Functions

• Operates cash registers to accept payment including monetary, coupons, and comp slips.
• Makes change when applicable.
• Greets guests and seats them at tables suitable to their needs as necessary.
• Takes, prepares, and dispenses food orders as necessary.
• Prepare cash receipts at closing.
• Inspects dining and serving areas to ensure cleanliness and proper setup.
• Speaks with customers to ensure satisfaction with food and service.
• Performs general upkeep to designated areas. Stock merchandise and supplies as needed.
• Assists other floor personnel on an as needed basis.
• Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
• Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.
• Provides input or recommendations for improvements and changes in processes or services.

Requirements

Position Qualifications

WORKERS IN THIS POSITION MUST BE 18 OR OLDER

Competency Statements

Accuracy- Ability to perform work accurately and thoroughly.

Communication Skills- Ability to communicate effectively with others verbally.

Customer Oriented- Ability to take care of the customers’ needs while following company procedures.

Interpersonal - Ability to get along well with a variety of personalities and individuals.

Education

High school diploma or GED preferred.

Experience

One year of cash handling experience preferred.

Computer Skills

Experience with Point of Sale (POS) systems preferred.

Certificates & Licences

Must obtain a Siletz Tribal Gaming License.

Must obtain OLCC temporary permit before the start date and have OLCC Permit within 45 days of the start date.

Must obtain a Food Handlers Permit before the start date.

Must obtain VIP (Visually Impaired Person) Permit within 45 days of employment.

Other Requirements

Knowledge of regulations governing food preparation and service.

Basic math skills.

Physical Demands

Physical Demands Lift/Carry

Stand Constantly 10 lbs or less Frequently

Walk Constantly 11-20 lbs Frequently

Sit Not Applicable 21-50 lbs Occasionally

Handling/Fingering Constantly 51-100 lbs Occasionally

Reach Outward Constantly Over 100 lbs Not Applicable

Reach Above Shoulder Occasionally Push/Pull

Climb Not Applicable 12 lbs or less Frequently

Crawl Not Applicable 13-25 lbs Occasionally

Squat or Kneel Occasionally 26-40 lbs Occasionally

Bend Frequently 41-100 lbs Occasionally

Not Applicable- Activity is not applicable to this occupation.

Occasionally- Occupation requires this activity up to 33% of the time (0-2.5+ hours/day.

Frequently- Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hours/day.

Constantly- Occupation requires this activity more than 66% of the time (5.5+ hours/day.

Other Physical Requirements

Vision: Near and Far

Sense of Sound

Sense of Smell

Work Environment

Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.

Working Conditions

Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.