F&B Cashier-PT

Chinook Winds Casino Resort; Lincoln City, Northern (OR, KY); On-site; USD 27,000 - 36,000; Full time

Job summary

Chinook Winds Casino Resort in Lincoln City, OR is seeking an on-site guest service associate to greet guests, seat them, and assist with food preparation and service. You will handle payments via POS, provide excellent customer care, and help maintain a clean dining area while supporting team members.

Qualifications include 18+, high school diploma or GED preferred, and prior cash handling. OLCC, Food Handlers, VIP, and tribal gaming licenses may be required within stated timelines.

Qualifications

• 18 years or older at start date.
• Prior cash handling experience preferred.
• Experience with POS systems preferred.
• High school diploma or GED preferred.
• Must obtain required gaming and food permits within stated timeframes.

Responsibilities

• Greet guests and seat them at tables as needed.
• Take, prepare, and dispense food orders when required.
• Operate cash registers to accept payment and make change.
• Ensure cleanliness and proper setup of dining and serving areas.
• Provide information about events and services and assist other staff as needed.
• Maintain accuracy in cash handling and close cash receipts at shift end.

Skills

Cash handling

POS systems

Guest service

Communication skills

Interpersonal

Education

High school diploma or GED

OLCC permit (if applicable)

Food Handlers Permit

VIP Permit

Siletz Tribal Gaming License

Tools

POS software

Job description

Description

Position Summary

Responsible for providing exemplary guest service in any of our restaurants by performing tasks including greeting & seating guests, preparing & dispensing food, and totaling tickets & accepting payment.

Essential Functions

• Operates cash registers to accept payment including monetary, coupons, and comp slips.
• Makes change when applicable.
• Greets guests and seats them at tables suitable to their needs as necessary.
• Takes, prepares, and dispenses food orders as necessary.
• Prepare cash receipts at closing.
• Inspects dining and serving areas to ensure cleanliness and proper setup.
• Speaks with customers to ensure satisfaction with food and service.
• Performs general upkeep to designated areas. Stock merchandise and supplies as needed.
• Assists other floor personnel on an as needed basis.
• Performs all duties in accordance with Chinook Winds Casino Resort guest service standards.
• Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.
• Provides input or recommendations for improvements and changes in processes or services.

Requirements

Position Qualifications

WORKERS IN THIS POSITION MUST BE 18 OR OLDER

Competency Statements

Accuracy- Ability to perform work accurately and thoroughly.

Communication Skills- Ability to communicate effectively with others verbally.

Customer Oriented- Ability to take care of the guests’ needs while following company procedures.

Interpersonal - Ability to get along well with a variety of personalities and individuals.

Education

High school diploma or GED preferred.

Experience

One year of cash handling experience preferred.

Computer Skills

Experience with Point of Sale (POS) systems preferred.

Certificates & Licenses

Must obtain a Siletz Tribal Gaming License.

Must obtain OLCC temporary permit before the start date and have OLCC Permit within 45 days of the start date.

Must obtain a Food Handlers Permit within 30 days of start date.

Must obtain VIP (Visually Intoxicated Person) Permit within 45 days of employment.

Other Requirements

Knowledge of regulations governing food preparation and service.

Basic math skills.

Physical Demands

• Stand Constantly
• Walk Constantly
• Sit Not Applicable
• Handling/Fingering Constantly
• Reach Outward Constantly
• Reach Above Shoulder OccasionallyClimb Not Applicable
• Crawl Not Applicable
• Squat or Kneel Occasionally
• Bend Frequently

Lift/Carry

• 10 lbs or less Frequently
• 11-20 lbs Frequently
• 21-50 lbs Occasionally
• 51-100 lbs Occasionally
• Over 100 lbs Not Applicable

Push/Pull

• 12 lbs or less Frequently
• 13-25 lbs Occasionally
• 26-40 lbs Occasionally
• 41-100 lbs Occasionally

Other Physical Requirements

Vision: Near and Far

Sense of Sound

Sense of Smell

Work Environment

Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.

Working Conditions

Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.