Dining Room Attendant - Food Runner

Omni Hotels and Resorts; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Full time

Job summary

A prestigious hotel in downtown Pittsburgh is seeking a Food Runner / DRA to ensure exceptional guest service. Responsibilities include delivering food, maintaining buffet items, and assisting with various service tasks. Candidates must have prior experience, certifications, and the ability to work flexible shifts.

Benefits

Full benefit package after 60 days

Discounted Associate Room Rates

Free Employee Meals

Qualifications

• Minimum 1 year food runner or DRA experience.
• Must have experience in selling and presenting wine.
• Ability to lift objects up to 50 pounds.

Responsibilities

• Deliver food to correct tables according to ticket and floor plan.
• Set up and maintain breakfast buffet items.
• Consult with supervisor on food delivery difficulties.

Skills

Food service knowledge

Customer service

Wine presentation

Education

ServSafe Food Handlers Certification

RAMP Certification

Job description

Location

William Penn Hotel

History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state, and leaders of business and industry. A recent multi-million dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations, and award winning cuisine that have defined the Omni William Penn Hotel for decades.

Job Description

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Food Runner / DRA services.

Responsibilities

+ Must have complete knowledge of service times and menu.

+ Must have complete knowledge of floor plan, table numbers, and seat numbers.

+ Responsible for verifying complete order on ticket to food on cold line and hot line.

+ Deliver food to correct tables according to ticket, floor plan, and seat numbers.

+ Always inquire if additional service is needed from guests upon delivery and inform server or manager.

+ Responsible for set-up of expo line with items specified in side work.

+ Must consult with supervisor on any food delivery difficulty.

+ Must minimize breakage.

+ Attend all designated staff meetings and training sessions.

+ Set up and breakdown of breakfast buffet according to time allotted.

+ Maintenance and replenishment of breakfast buffet items. Ensure items are full at all times, clean and presentable.

+ Securing all breakfast vehicles such as platters, butter dishes, bread knives as directed by manager or posted in side work.

+ Placing and receiving warehouse order daily and ensuring proper par levels of product

+ Ensuring all products is within date and using the FIFO method of storage.

+ Exposure to extreme temperatures.

+ Exterior of Hotel with exposure to weather conditions.

+ Exposure to Food and Beverage hazardous cleaning chemicals.

+ Exposure to food items and beverages.

Qualifications

+ Minimum 1 year food runner experience or DRA experience

+ Must have experience in selling and presenting wine

+ Must be able to work a variety of AM and PM shifts, including weekends and holidays

+ Maintain a professional business appearance, attitude, and performance

+ Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift in an indoor/outdoor environments

+ Must present ServSafe Food handlers Certification upon hire

+ Must present RAMP Certification upon hire

$15.08 probationary rate 3 months / $15.91 after 3 months/ $16.75 after 6 months

The Benefits of Being Omni

FT - Full benefit package available after 60 days

Competitive wages

Discounted Associate Room Rates at Omni Hotels across the country

Free Employee Meals

A great family of co-workers

Work for the most prestigious Hotel in Pittsburgh!

Unless noted differently applicants must be able to work all days including AM, PM, weekends & holiday shifts.

530 William Penn Place | Pittsburgh PA 15219 | Human Resources Office | William Penn Level

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www.dol.gov/agencies/ofccp/posters) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://webapps.dol.gov/elaws/firststep/poster\_direct.htm?p\_eeo=1&\_ga=2.65235949.214368251.1684341924-476176509.1684341924)

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail] .

Job LocationsUS-PA-Pittsburgh

Posted Date5 days ago(5/15/2025 12:38 PM)

Requisition ID 2025-123215

# of Openings 1

Category (Portal Searching) Restaurant Operations