Dining Room Assistant Manager

Brookdale Senior Living in; Santa Rosa (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages (outside:

Job summary

Brookdale Senior Living in Santa Rosa is seeking a Dining Room Assistant Manager to oversee dining room staff and maintain a pleasant, clean dining environment for residents. The role supports the Dining Room Manager and requires excellent communication with residents and team members.

The position requires an Associate's degree or equivalent and a current ServSafe Certification, with the ability to stand for long shifts and manage scheduling, training, and resident billing where applicable.

Qualifications

• Associate's degree or equivalent education.
• Current ServSafe Certification required.
• Ability to walk and stand for long periods.

Responsibilities

• Supervises daily operations of dining room, room service, and associated facilities.
• Assigns wait staff to designated sections and monitors side work for proper completion.
• Ensures room service orders are delivered timely and accurately.
• Leads training of new dining room associates and conducts ongoing training sessions.
• Assists in greeting and seating residents and guests as needed.

Skills

Outgoing personality

Energetic

Friendly demeanor

Organized

Reading and writing English

Communication with residents

Education

Associate's degree or equivalent

Job description

Dining Room Assistant Manager (Finance)

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Education and Experience

Associate's degree or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses, and Other Special Requirements

Current ServSafe Certification required. Obtain and hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

Management/Decision Making

Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and Skills

Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Must have outgoing and cheerful personality and must be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to work effectively with diverse personalities and to treat people with dignity and respect. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.

Physical Demands and Working Conditions

• Standing
• Requires interaction with co-workers, residents or vendors
• Walking
• Sitting
• Use hands and fingers to handle or feel
• On-Call on an as needed basis
• Reach with hands and arms
• Possible exposure to communicable diseases and infections
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Exposure to latex
• Ability to lift: Up to 25 pounds
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards
• Subject to injury from falls, burns, odors, or cuts from equipment
• Vision

Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing quality dining experience by assisting the Dining Room Manager with overseeing dining room staff and maintaining a pleasant and clean dining environment. Provides direct supervision of at least two or more full time associates.

• Supervises daily operations of dining room, room service, and convenience store, if applicable.
• Assigns wait staff to designated sections and all staff to appropriate side work. Inspects work to ensure proper completion.
• Ensures room service orders are delivered timely and properly.
• Ensures smooth and timely opening and closing of the dining room.
• Ensures an adequate number of service employees for each shift and ensures absences are covered.
• Oversees resident billing of food services charges.
• Assists in producing weekly schedules with budgetary guidelines for service staff.
• Leads the training of all new dining room associates and conducts required on-going training sessions.
• Provides supervision for special events.
• May assist service staff during mealtime as needed.
• May assist in greeting and seating residents and guests.
• In consultation with the Dining Services Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies.
• Maintains the resident request logbook and forwards these requests to the Chef and/or Food Service Director.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.