Dining Maitre'd @ the Villa Marie Claire

Holy Name Medical Center; Saddle River (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a compassionate Dining Maitre'd to enhance the dining experience at the Villa Marie Claire. This role involves managing reservations, ensuring high service standards, and creating a serene atmosphere for patients and visitors. The ideal candidate will possess exceptional hospitality skills and a passion for service, making a significant impact on the comfort of those they serve. Join a dedicated team committed to delivering personalized care in a nurturing environment, where your contributions will be valued and recognized.

Qualifications

• Bachelor's Degree or equivalent preferred.
• Experience as a Maitre'd or similar role preferred.

Responsibilities

• Greet and welcome guests warmly.
• Manage reservations and seating, respecting patient schedules.
• Supervise dining room staff and ensure high service standards.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Multitasking Skills

Knowledge of Reservation Systems

Calm Under Pressure

Passion for Hospitality

Education

Bachelor's Degree

Job description

Dining Maitre'd @ the Villa Marie Claire

Join to apply for the Dining Maitre'd @ the Villa Marie Claire role at Holy Name Medical Center

Overview

Holy Name is New Jersey's last remaining independent, Catholic health system, comprising a 361-bed acute care medical center, a cancer center, medical fitness center, residential hospice, nursing school, and physician network. It is known for providing culturally sensitive care to a diverse population, with a mission to deliver technologically advanced, compassionate, and personalized care across education, prevention, diagnosis, treatment, rehabilitation, and wellness. Holy Name is recognized for high-quality, cost-effective clinical care delivered by highly trained physicians and staff.

Role Description

The Maitre'd at the Villa Marie Claire Hospice creates a compassionate and serene dining experience for patients, families, and visitors. This role requires hospitality skills, empathy, and sensitivity to hospice needs. Responsibilities include managing the dining room, overseeing reservations, and ensuring professional service with a focus on comfort and care.

Key Responsibilities

• Greet and welcome guests warmly.
• Escort guests, considering their needs.
• Manage reservations and seating, respecting patient schedules.
• Maintain waitlists and communicate wait times.
• Supervise dining room staff and ensure high service standards.
• Ensure cleanliness and ambiance of the dining environment.
• Adhere to health and safety regulations.
• Coordinate with kitchen staff for timely service and dietary needs.
• Assist with menu planning, purchasing, and inventory.
• Gather and relay feedback for service improvement.
• Plan and execute special events and private functions.
• Work with the hospice care team to ensure seamless service.

Qualifications

• Bachelor's Degree or equivalent preferred.
• Experience as a Maitre'd or similar role preferred.

Skills & Abilities

• Excellent interpersonal and communication skills.
• Strong organizational and multitasking skills.
• Professional appearance and demeanor.
• Ability to stay calm under pressure.
• Knowledge of reservation systems and basic computer skills.
• Passion for hospitality and exceptional service.

Additional Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Management
• Industry: Hospitals and Healthcare