Dining Experience Manager

VITALITY LIVING GROUP; Columbia (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Vitality Living Group is seeking a Dining Experience Manager to lead dining services for our residents, guests, and team members. You will hire, train, and supervise dining staff, oversee service and meal delivery, and ensure compliance with food safety and sanitation standards.

The role requires strong leadership, 3–4 years in culinary/dining management, a ServSafe certificate, and a driver’s license. You will work with a team to maintain high service quality and resident satisfaction.

Qualifications

• High School diploma or GED required; culinary certificate preferred.
• 3–4 years of culinary and dining management experience.
• Current ServSafe certificate.
• Valid driver’s license.
• Strong customer service and leadership abilities.
• Knowledge of food safety and sanitation procedures.
• Ability to manage budgets and inventory.

Responsibilities

• Greet residents, visitors, and team members courteously.
• Interview, hire, train, and manage dining staff.
• Oversee table service and ensure resident preferences are accommodated.
• Ensure dining rooms, including the private dining room, are fully set and stocked.
• Monitor food temperatures prior to serving and assist with special meals.
• Enforce safety, sanitation and infection control policies; ensure clean work areas.
• Attend onboarding, annual training, and team meetings as requested.
• Perform other duties as assigned by Culinary Services Director.

Skills

Dining management

ServSafe certificate

Culinary degree

Driver's license

Customer service

Team supervision

Inventory management

Food safety

Communication skills

Working with older adults

Education

High School Diploma or GED

Culinary certificate or degree

Job description

At Vitality, our mission is to create vibrant communities where residents, families and team members can be themselves, live purposefully and experience a profound sense of belonging. Our vision is to create vibrant communities where residents thrive, families engage, and team members are proud to work. We engage experienced, vibrant leaders with a proven track record for success who can make our mission come to life. Keeping focus on our core values, we strive each day to ensure that our residents remain connected and purposeful.GENERAL PURPOSE:To be part of an energetic team, devoted to delivering a unique and enjoyable culinary experience for our residents and visitors.RESPONSIBILITIES:Greet residents, visitors, and team members courteously.Interview, hire, train, and manage performance for dining staffManage all aspects of table service ensuring resident preferences are accommodated and excellent service is provided to customers and guests.Respect dignity and confidentiality standards and promote resident rights.Oversee food delivery and service for residents.Ensure all food supplies and necessary items are stocked and available.Ensure all dining rooms, including the private dining room are fully set at all times.Monitor food temperatures prior to serving.Assist with special meals and parties.Ensure work areas are clean and safe.Ensure daily or scheduled cleaning duties are completed according to assignment.Ensure proper storage of food, supplies, and chemicals.Ensure adherence to procedures regarding community infection control policies.Use cleaners and other hazardous materials according to department procedure.Promptly report and/or address any unsafe conditions or equipment problems.Attend and participate in onboarding and annual training, in-services and team member meetings as requested.Understand and implement all emergency plans including fire, earthquake, and other disasters.Perform other duties as assigned by Culinary Services Director.SKILLS and QUALIFICATIONS:High School Diploma or GED, Culinary Certificate or Degree preferred.3-4 years of culinary and dining management experience.Current ServSafe Certificate.Current driver’s license.Knowledge of processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Knowledge of management principles involved in resource allocation, human resources, leadership technique, production methods, and coordination of people and resources.Knowledge of methods for training design, instruction for individuals and groups, and the measurement of training effects.Ability to manage and counsel team dynamic, inventory, safety, cleanliness, budget and expenses.Exceptional listening and communication skills to effectively conveys information verbally and in writing.Understand and display procedures for proper food safety, cooking and storage temperatures, sanitation of kitchen and equipment, and storage techniques.Desire to work with older adults and their families.PHYSICAL REQUIREMENTS:Physical Demands include: Standing, Walking, Sitting, Bending, Reaching, Pushing, Pulling, Climbing Stairs, Grasping, Manual Dexterity, Stooping, Kneeling, Crouching, Vision Acuity, Color Vision, Talking, Hearing, Tasting, and Smelling.The weight determined to be appropriate for a Dining Experience Manager to lift with or without reasonable accommodations is up to 50 lbs.EXPOSURE RISK CLASSIFICATION:May perform unplanned tasks involving exposure to blood, bodily fluids, or tissue which may contain AIDS, HIV, and Hepatitis A, B, and C viruses.