DINING COORDINATOR

Compass Group USA; Evanston (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts

Personal Leave

Job summary

The Dining Coordinator at Kellogg Global Hub Gordon’s Marketplace under Flik Hospitality Group plays a key role in coordinating catering requests, supporting event execution, and maintaining Market operations while ensuring an exceptional guest experience.

Reporting to the Café Manager, this role requires strong organization, proactive communication, and a passion for hospitality in a fast-paced environment.

Qualifications

• Associate degree in Hospitality, Culinary Arts, Business, or a related field preferred.
• Minimum of 2 years of experience in food service, hospitality, catering, conference services, retail dining, or a related field.
• Experience coordinating meetings, events, or catering functions preferred.
• Knowledge of food service operations, hospitality standards, and customer service best practices.
• Working knowledge of food safety regulations, sanitation standards, and quality assurance principles.
• Strong organizational and multitasking skills, with the ability to manage multiple catering events across several locations or floor levels.
• Experience supporting sit-down, plated, buffet, and reception-style events preferred.
• Familiarity with Banquet Event Orders (BEOs) and event execution processes.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Experience with Toast POS, catering management software, or other hospitality technology platforms preferred.
• Basic wine knowledge and service experience preferred.

Responsibilities

• The Dining Coordinator plays an essential role in supporting the day‑to‑day operations of Kellogg Global Hub Gordon’s Marketplace “the Market” and Catering programs. This position reports to the Café Manager and serves as a liaison between clients, guests, culinary teams, dining leadership, and operational partners to ensure a consistently exceptional customer experience.
• Support the daily operations of the Market, ensuring products are fully stocked, properly merchandised, and available to meet customer demand.
• Support the daily operations of the catering program, including event setup, service execution, and client support.
• Monitor food presentation, merchandising, cleanliness, and the overall appearance of the Market and catering areas.
• Conduct routine quality assurance checks on food products, beverages, equipment, and service areas.
• Assist with inventory management, including ordering, receiving, stocking, and product rotation.
• Ensure compliance with all food safety, sanitation, and health regulations.
• Respond promptly and professionally to client and guest requests while delivering exceptional customer service.
• Collaborate with culinary, catering, and management teams to support menu development, promotions, and retail initiatives.
• Review Banquet Event Orders (BEOs) and assist in coordinating catering events to ensure successful execution.
• Assist with sales reporting, inventory reconciliation, and operational tracking as assigned.
• Perform other duties as assigned.

Skills

Organizational skills

Multitasking

Customer service

Verbal and written communication

Microsoft Office

Toast POS

Catering management software

Hospitality industry knowledge

Education

Associate degree in Hospitality or related

Tools

Toast POS

Catering software

Microsoft Office

Job description

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What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands‑on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

The Dining Coordinator plays an essential role in supporting the day‑to‑day operations of Kellogg Global Hub Gordon’s Marketplace “the Market” and Catering programs. This position reports to the Café Manager and serves as a liaison between clients, guests, culinary teams, dining leadership, and operational partners to ensure a consistently exceptional customer experience.

The Dining Coordinator is responsible for coordinating catering requests, assisting with event execution, supporting retail market operations, monitoring service standards, maintaining accurate records, and ensuring all food and beverage presentations meet company expectations. Success in this role requires exceptional organization, attention to detail, proactive communication, and a passion for hospitality.

Key Responsibilities

• Support the daily operations of the Market, ensuring products are fully stocked, properly merchandised, and available to meet customer demand.
• Support the daily operations of the catering program, including event setup, service execution, and client support.
• Monitor food presentation, merchandising, cleanliness, and the overall appearance of the Market and catering areas.
• Conduct routine quality assurance checks on food products, beverages, equipment, and service areas.
• Assist with inventory management, including ordering, receiving, stocking, and product rotation.
• Ensure compliance with all food safety, sanitation, and health regulations.
• Respond promptly and professionally to client and guest requests while delivering exceptional customer service.
• Collaborate with culinary, catering, and management teams to support menu development, promotions, and retail initiatives.
• Review Banquet Event Orders (BEOs) and assist in coordinating catering events to ensure successful execution.
• Assist with sales reporting, inventory reconciliation, and operational tracking as assigned.
• Perform other duties as assigned.

Qualifications

• Associate degree in Hospitality, Culinary Arts, Business, or a related field preferred.
• Minimum of 2 years of experience in food service, hospitality, catering, conference services, retail dining, or a related field.
• Experience coordinating meetings, events, or catering functions preferred.
• Knowledge of food service operations, hospitality standards, and customer service best practices.
• Working knowledge of food safety regulations, sanitation standards, and quality assurance principles.
• Strong organizational and multitasking skills, with the ability to manage multiple catering events across several locations or floor levels.
• Experience supporting sit‑down, plated, buffet, and reception‑style events preferred.
• Familiarity with Banquet Event Orders (BEOs) and event execution processes.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Experience with Toast POS, catering management software, or other hospitality technology platforms preferred.
• Basic wine knowledge and service experience preferred.

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Flik maintains a drug‑free workplace.

Flik Hospitality Group

JEANNE M LANE

Nearest Major Market: Chicago
Job Segment: Food Service, Banquet, Chef, Culinary, Merchandising, Hospitality, Retail