Dining Ambassador/Dietary Aide - 1st shift 7a-3p

Twin Lakes Community; Burlington (NC); On-site; USD 25,000 - 32,000; Full time

Job summary

Twin Lakes Community is seeking a Dining Ambassador/Dietary Aide to support their Dietary Department by providing a clean and friendly dining experience. Responsibilities include preparing meals according to dietary restrictions, ensuring food safety, and maintaining cleanliness. Candidates should have a high school diploma and preferably some food service experience to succeed in this role.

Qualifications

• Preferred high school diploma or GED.
• One or more years of food service experience preferred.

Responsibilities

• Making tea, coffee, and cleaning coffee machines.
• Setting up trays and ensuring compliance with dietary restrictions.
• Cleaning the area and performing general food service tasks.

Skills

Knowledge of therapeutic diets

Food safety compliance

Recognize food allergens

Ability to identify HACCP

Customer service skills

Education

High School Diploma/GED

Job description

Dining Ambassador/Dietary Aide - 1st shift 7a-3p

JOB TITLE: Dining Ambassador / Dietary Aide

REPORTS TO: Sr. Food Service Director

HOURS: 7a-3p with alternating weekends

POSITION SUMMARY:

Responsible for performing a variety of duties in the Dietary Department to ensure the area is kept clean and all services are accomplished in a customer-friendly environment.

Essential Duties and Responsibilities:

• Making tea and coffee, cleaning coffee machines in healthcare
• Working on tray line, setting up trays with utensils, napkins, condiments, reading and calling out diet cards, some bending and lifting up to 10 pounds
• Placing plates, desserts, and drinks on trays and then on carts; some bending required
• Cleaning area, putting away milk, juice, empty tea urns, and cleaning
• Retrieving trays and trash from the floor, washing dishes, sweeping, mopping, and lifting trash cans
• Therapeutic Diet Expertise: Knowledge of therapeutic diets, modified textures, and special dietary requirements. Ensure all meals are prepared and served according to dietary restrictions, including low-sodium, Minced & Moist, Puree, chopped, diabetic, NCS, NAS, or other specialized diets.
• Food Safety & Compliance: Understanding of food safety protocols and health department regulations. Maintain up-to-date knowledge and ensure compliance during food preparation, storage, and service.
• Knowledge of Food Allergens: Recognize common food allergens such as wheat, soy, fish, shellfish, peanuts, tree nuts, dairy, gluten, and eggs.
• Ability to Identify HACCP (CCPs): Recognize stages with contamination risks during cooking, cooling, or storage, and take corrective actions as needed.
• Report unusual conditions, behaviors, and resident reactions to appropriate personnel promptly.
• Respond politely and professionally to residents, families, visitors, coworkers, and supervision.
• Protect confidential resident, family, and organizational information.
• Follow all safety procedures and emergency protocols, including fire, disaster, and bomb threat procedures.
• Adhere to organizational, departmental, and nursing procedures in performing duties.
• Attend scheduled conferences and in-services.
• Perform other duties as assigned that are consistent with the position.

Education and/or Experience:

• High School Diploma/GED preferred.
• One or more years of food service experience preferred.