Digital Workplace Service Engineer

Chatham Financial; Charlotte (NC); Remote; USD 82,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

401k

EAP

Paid holidays

Paid time off

Job summary

Chatham Financial in Denver seeks a Digital Workplace Engineer to advance AI, automation, and modern workplace capabilities across the IT organization. You will promote practical AI adoption, build self-service solutions with Power Automate, Power Apps, PowerShell, and Microsoft Graph, and partner with business units to solve process challenges.

You will stay current with AI tools, engage with vendors, drive adoption of Microsoft 365, Entra ID, and related platforms, and help shape IT's AI

Qualifications

• 3–5+ years of experience in a similar role, building automation solutions and driving technology adoption.
• Exceptional communication and consulting skills with non-technical stakeholders.
• Solid knowledge of the Microsoft 365 suite and ability to champion adoption.
• Hands-on experience with Power Platform, Power Automate, Power Apps, and PowerShell; familiarity with Entra ID is a plus.
• Experience applying AI tools (e.g., ChatGPT, Claude, Codex) to real business problems.

Responsibilities

• Serve as a modern solution evangelist within IT, promoting AI, automation, and Microsoft 365 tools with a firmwide network.
• Consult with business units to identify automation opportunities and design solutions using Power Platform and scripting.
• Engage with vendors and the AI community to stay ahead of tools and best practices.
• Provide feedback to IT leadership to shape product and engineering decisions.
• Lead governance and best practices for citizen development and AI usage across platforms.
• Drive adoption of Microsoft 365 suite and related tools with the Digital Workplace Services team.
• Take ownership of KPIs related to adoption, efficiency, and employee engagement.

Skills

Power Platform

Power Automate

Power Apps

PowerShell

Microsoft Graph

Microsoft Entra ID

MS 365 Suite

AI tools adoption

Consulting skills

Tools

Microsoft 365

Power Platform

PowerShell

Microsoft Graph

Entra ID

Job description

Job Description

We don't simply hire employees. We invest in them. When you work at Chatham, we empower you - offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15 years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day.

Overview

The Digital Workplace Engineer is part of the Digital Workplace Services team within Chatham's IT organization, focused on creating a modern, seamless technology experience for employees across the firm. This role on the team will focus on AI and automation, helping the firm scale intelligent, self-service solutions using AI platforms such as ChatGPT, Claude, and Codex, alongside tools like Microsoft 365, Power Platform, and PowerShell. In this role, you'll act as a modern solution evangelist within IT, working alongside a broader network of technology champions across the firm to drive adoption of AI, automation, and modern workplace capabilities.

In this role you will:

• Serve as a modern solution evangelist within IT, partnering with a firmwide network of technology champions to promote AI, automation, and Microsoft 365 tools-helping employees understand practical ways to apply these solutions to their work through articles, demos, webinars, and hands-on sessions.
• Partner directly with business units to consult on process challenges, identify automation opportunities, and design and build solutions using Power Automate, Power Apps, PowerShell, and Microsoft Graph.
• Actively engage with vendors and the broader AI and automation community to stay ahead of emerging tools, techniques, and best practices, bringing new capabilities back to the firm.
• Provide insightful feedback to IT leadership on AI and automation tooling to help shape strategic product and engineering decisions.
• Partner with IT to champion standards, governance, and best practices for citizen development and AI usage across the Power Platform and beyond, including automation of identity and access workflows in Microsoft Entra ID.
• Drive adoption and best practices across the Microsoft 365 suite (Teams, SharePoint, etc.), partnering with the broader Digital Workplace Services team on the firm's core collaboration tools.
• Take ownership of key performance indicators tied to adoption, efficiency gains, and employee engagement with AI, automation, and Microsoft 365 tools.
• Lead engagements with the business to understand challenges and propose solutions for process improvement and business process automation.

Your impact

• Serve as a technical leader and modern solution evangelist, advocating for the practical adoption of AI, automation, and Microsoft 365 tools across the firm, in partnership with the firm's broader network of technology champions
• Lead innovation by identifying and delivering automation solutions that eliminate manual work and unlock employee capacity
• Drive business process automation through hands-on consulting, Power Platform development, and self-service enablement
• Be a key contributor to developing IT's vision and roadmap for AI, automation, and modern workplace strategy

Contributors to your success

• 3-5+ years of experience in a similar role, with a demonstrated track record of building automation solutions and driving technology adoption.
• Exceptional communication and consulting skills, with the ability to gather requirements from non-technical stakeholders and translate them into automated solutions.
• Solid working knowledge of the Microsoft 365 suite (Teams, SharePoint, etc.), with the ability to champion adoption alongside the wider Digital Workplace Services team.
• Hands-on experience developing solutions with Microsoft Power Platform (Power Automate, Power Apps), PowerShell scripting, and Microsoft Graph; familiarity with Microsoft Entra ID (identity, access, and app registrations) is a plus.
• Strong emphasis on customer service and the ability to teach people of all technical abilities.
• Practical experience applying AI tools (e.g., ChatGPT, Claude, GitHub Codex, Cursor) to real business problems, with enthusiasm for staying current on the fast-evolving AI landscape.
• Experience with Lean process improvement is a plus

For Denver based candidates, the compensation range for the position is expected to be between $82,000 and $100,000 annually. Total compensation, including base pay, discretionary individual bonus and company bonus, may be higher than range listed, depending on applicant's skills, qualifications, and experience. Benefits include health insurance, life and disability insurance, 401k, EAP, paid holidays and paid time off.

About Chatham Financial

Chatham Financial is the leading independent capital markets advisor, delivering an integrated blend of expert advice and powerful technology to help you reduce risk and seize opportunity. With decades of capital markets strategy, execution, monitoring, and performance expertise, we serve as an unwavering advocate for your best interests and your innovation partner. Our technology platform unifies data across assets, debt, and derivatives, giving you unmatched agility, transparency, and insight.

It's clear ahead. Our commitment is to carry that light forward in every partnership, every solution, and every market we serve. We help guide the way-giving clients the insight and momentum to move forward with confidence, no matter what lies ahead.