Digital Workplace Manager

Texan Insurance; Houston (TX); Remote; USD 85,000 - 120,000; Full time

Job summary

Texan Insurance seeks a Digital Workplace Manager to enhance productivity and collaboration through innovative technology. The ideal candidate will have a strong IT background and a passion for improving employee experience. Join a community-focused company dedicated to both client and employee well-being.

Benefits

Competitive Compensation

Comprehensive Benefits

Retirement Planning with 401(k) contributions

Generous Paid Time Off

Professional Development opportunities

Positive Work Environment

Community Impact initiatives

Qualifications

• 5+ years of experience in digital workplace management or IT.
• Familiarity with cloud-based platforms and IT service management.

Responsibilities

• Design and optimize digital workplace technologies.
• Manage Microsoft Intune and IT asset lifecycle.
• Implement AI tools to enhance productivity.

Skills

Technologically Agile

Process-Oriented Problem Solver

User-Centric Communicator

Automation Mindset

Vendor-Savvy

AI Evangelist

Detail-Oriented Organizer

Proactive Anticipator

Education

Bachelor’s degree in IT, Business, Digital Transformation, or related field

Job description

We are dedicated to protecting what matters most to our clients by providing tailored insurance solutions and exceptional service. With decades of industry experience, we specialize in offering personalized coverage for home, auto, life, and commercial needs. Our team takes pride in building lasting relationships through trust, integrity, and a commitment to excellence. We believe in empowering our employees and delivering unmatched value to our customers, ensuring peace of mind every step of the way. As a company rooted in community and innovation, we are not just an insurance provider—we are a partner you can depend on.

Application Requirement

The Culture Index helps us better understand your work style, strengths, and preferences, ensuring a strong alignment between your skills and the position's requirements. It also allows us to create a more inclusive and effective workplace by matching candidates to roles where they can thrive.

Please note: Applications without a complete Culture Index Assessment will not be reviewed or moved forward in the hiring process. We appreciate your attention to this important step and look forward to learning more about you!

About the Role

The Digital Workplace Manager is responsible for designing, implementing, and optimizing digital workplace technologies and strategies to enhance employee productivity, collaboration, and engagement. This role ensures seamless integration of digital tools, platforms, and processes to create a modern, efficient, and secure work environment. Must have a strong background in IT, digital transformation, and employee experience management.

Essential Duties and Responsibilities

• Manage telecom.
• Manage Microsoft Intune for device compliance, configuration, and application deployment.
• Perform desktop imaging and OS deployment.
• Maintain IT asset inventory and lifecycle tracking.
• Support basic network troubleshooting and connectivity issues.
• Administer and support business-critical applications and services.
• Implement and manage AI-powered tools (e.g., Copilot, ChatGPT, M365 AI features) to enhance productivity and support.
• Develop and maintain AI-driven scripts or bots for ticket triage, user onboarding, or system monitoring.
• Train and support staff on using AI tools effectively and securely.
• Monitor and evaluate AI tool performance and recommend improvements.
• Procure and manage IT hardware (laptops, peripherals, networking gear), including vendor coordination, purchasing, and lifecycle planning.
• Administer Microsoft 365 services, including user and license management, SharePoint, Teams, and OneDrive.
• Manage Exchange Online, including mailbox provisioning, distribution groups, and email flow troubleshooting.

Skills and Attributes

• Technologically Agile- Quickly adapts to and masters new tools (AI, M365, automation platforms) while maintaining legacy systems.
• Process-Oriented Problem Solver- Approaches IT challenges systematically while finding innovative solutions through scripting/AI.
• User-Centric Communicator- Bridges technical and non-technical audiences when training staff or troubleshooting issues.
• Automation Mindset- Constantly identifies repetitive tasks for optimization through PowerShell or AI tools.
• Vendor-Savvy- Skillfully manages hardware/software procurement and third-party relationships.
• AI Evangelist- Passionate about identifying and implementing practical AI applications to enhance productivity.
• Detail-Oriented Organizer- Maintains meticulous asset tracking and documentation while managing multiple systems.
• Proactive Anticipator- Stays ahead of potential issues through monitoring and lifecycle planning.

Education

• Bachelor’s degree or equivalent experience in IT, Business, Digital Transformation, or related field.

Experience

Required

• 5+ years of experience in digital workplace management, IT, or employee experience roles.
• Proven track record in implementing digital collaboration and productivity tools.
• Experience with cloud-based platforms (Microsoft 365, Google Workspace, etc.).
• Experience with Insurance Industry Software Administration is preferred.
• Familiarity with IT service management (ITSM) and workflow automation.
• Understanding of cybersecurity best practices.
• Experience in hybrid/remote work environment optimization.

Certificates, License, and or Specialized Requirements

• N/A

What We Offer

We believe in taking care of our team as much as we take care of our clients. When you join us, you’ll enjoy:

• Competitive Compensation : A salary and benefits package that recognizes your skills and contributions.
• Comprehensive Benefits : Health, dental, and vision insurance, as well as additional coverage options to support your well-being.
• Retirement Planning : A 401(k) plan with company contributions of up to 4% to help you build a secure future.
• Paid Time Off : Generous PTO and 9 paid holidays so you can recharge and enjoy life outside of work.
• Professional Development : In-house Corporate Trainer to help you grow professionally and create customized training specifically for you, along with opportunities to grow within the company.
• Positive Work Environment : A supportive and collaborative team culture where your ideas and efforts are valued.
• Community Impact : Opportunities to participate in initiatives that give back to our local community by providing 16 hours of additional PTO to volunteer at an organization of your choosing, plus company-sponsored events.

We are committed to helping you thrive—both professionally and personally. Join us, and let’s grow together!