Digital Workplace Engineer

Fox Rothschild; Kansas City (MO); Remote; USD 90,000 - 110,000; Full time

Job summary

A leading legal firm is seeking a Digital Workplace Engineer to enhance their IT infrastructure. This role requires expertise in Microsoft Endpoint Configuration Manager and involves deploying software, managing systems, and ensuring endpoint security. Ideal candidates will have a Bachelor's degree and over three years of relevant experience in IT management. This position offers a competitive salary range and comprehensive benefits.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• 3+ years of experience with endpoint management solutions.

Responsibilities

• Install, configure, and maintain computers and devices.
• Deploy software packages and updates.
• Troubleshoot software deployment and endpoint performance.

Skills

Analytical skills

Problem-solving skills

Communication skills

Education

Bachelor’s degree in computer science, Information Technology, or a related field

Tools

Microsoft Intune

Azure Active Directory

PowerShell

Job description

As a member of the Information Services Department, the Digital Workplace Engineer will possess expertise in Microsoft Endpoint Configuration Manager (formerly SCCM) and demonstrate a strong commitment to managing and optimizing IT infrastructure. This role is pivotal in ensuring efficient software deployment, system management, and endpoint security throughout the organization.

ESSENTIAL FUNCTIONS :

• Install, configure, and maintain computers, printers, scanners, and mobile devices.
• Deploy OS images; ensure network configuration, security policies, and software applications.
• Create and deploy software packages, updates, and patches.
• Develop and manage device collections, applications, and task sequences.
• Ensure compliance with endpoint management policies and standards.
• Troubleshoot software deployment, endpoint performance, and system configurations.
• Manage Intune settings, policies, and profiles for devices and apps.
• Monitor and troubleshoot Intune deployments.
• Collaborate with IS teams to address incidents and ensure system availability.
• Implement security protocols in endpoint management.
• Conduct audits to identify system vulnerabilities and apply corrective measures.
• Resolve high-priority outages and participate in troubleshooting and planning sessions.

ADDITIONAL FUNCTIONS :

• Perform other duties, as assigned.

QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES) :

Education :

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).

Experience :

• 3+ years of hands-on experience with Microsoft Intune, Azure Active Directory, and endpoint management solutions.

Knowledge, Skills, & Abilities :

• Strong analytical and problem-solving abilities.
• Team-oriented approach with effective oral and written communication skills.
• Understanding of networking protocols, security, and endpoint management principles.
• Knowledge of Microsoft Intune, Azure Active Directory, and related Microsoft technologies.
• Proficiency in scripting and automation (, PowerShell) to aid in streamlining deployment and management tasks.
• Effective communication skills to interact with IS teams and end-users.
• Analytical and problem-solving skills to address technical issues.
• Proven expertise in endpoint security and compliance strategies.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• In alignment with industry standards, it is expected that this position will maintain flexibility regarding availability for tasks necessitating completion during non-business hours.

WORK ENVIRONMENT & PHYSICAL DEMANDS :

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL REQUIREMENTS

Sedentary work : Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.

VISUAL ACUITY

Worker is required to have close visual acuity to perform an activity such as : preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

COMPENSATION & BENEFITS

The salary range for this position applies to Atlantic City, Chicago, Denver, Las Vegas, Los Angeles, Minneapolis, Morristown, New York, Princeton, San Francisco, Seattle, and Washington, The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and / or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. A reasonable estimate of the current range for this position is $90,000 to $110,000.