Digital Workplace Enablement Desktop Support Intern - Summer 2027

Seagate Technology; Longmont (CO); Remote; USD 37,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid holidays

Paid sick leave

On-site facilities

Job summary

Seagate is seeking a Desktop Support Intern to gain hands-on experience supporting employees and workplace technology at its Longmont campus. You will diagnose hardware and software problems, deploy and maintain devices, and support Microsoft 365 apps while exploring AI-enabled support and automation.

The role emphasizes collaboration across DWE teams, documentation, and improving the employee technology experience.

Qualifications

• General knowledge of computer hardware, software, Windows, and technical troubleshooting.
• Familiarity with Microsoft 365 applications and collaboration tools.
• Strong problem-solving and communication skills.

Responsibilities

• Diagnose and resolve hardware, software, Windows, network, collaboration, audiovisual, and connectivity issues.
• Configure, deploy, maintain, and troubleshoot laptops, desktops, peripherals, and workplace technologies.
• Support Microsoft 365 applications, including Teams, Outlook, OneDrive, SharePoint, Word, Excel, and PowerPoint.
• Gain experience with endpoint management, identity and access, device security, encryption, and enterprise service-management tools.
• Collaborate across DWE teams to share knowledge, resolve issues, and support consistent service delivery.

Skills

Hardware knowledge

Windows troubleshooting

Microsoft 365

Communication skills

Customer focus

Adaptability

Education

CS/IT degree

Fall 2027 enrollment

Tools

Active Directory

Microsoft Intune

Configuration Manager

Ticketing systems

Job description

About our group:

Digital Workplace Enablement (DWE), part of Corporate IT, helps Seagate employees stay productive, connected, and ready for what’s next. Our global team delivers proactive, experience-led technology services using modern workplace solutions, collaboration technologies, automation, and emerging AI capabilities.

As a Desktop Support Intern, you will gain hands‑on experience supporting employees and workplace technology at Seagate’s Longmont campus while developing skills across modern digital workplace services.

About the role - you will:

• Diagnose and resolve hardware, software, Windows, network, collaboration, audiovisual, and connectivity issues.
• Configure, deploy, maintain, and troubleshoot laptops, desktops, peripherals, and workplace technologies.
• Support Microsoft 365 applications, including Teams, Outlook, OneDrive, SharePoint, Word, Excel, and PowerPoint.
• Gain experience with endpoint management, identity and access, device security, encryption, and enterprise service‑management tools.
• Explore AI‑enabled support and automation to simplify support and improve employee productivity.
• Document incidents, service requests, troubleshooting steps, and resolutions.
• Identify opportunities to prevent recurring issues and improve the employee technology experience.
• Create and maintain technical documentation and knowledge articles.
• Collaborate across DWE teams to share knowledge, resolve issues, and support consistent service delivery.
• Support Longmont site operations and workplace technology needs as required.
• Schedule: Monday through Friday, typically 8:00 a.m. to 5:00 p.m..
• Work Arrangement: Onsite

About you:

• Curious about technology and eager to learn.
• A strong verbal and written communicator.
• Customer-focused with an employee‑experience mindset.
• A critical thinker who approaches problems methodically.
• Adaptable and comfortable working in a fast‑paced environment.
• Interested in AI, automation, collaboration technologies, and modern workplace solutions.
• Collaborative and willing to share knowledge across teams.

Your experience includes:

• General knowledge of computer hardware, software, Windows, and technical troubleshooting.
• Familiarity with Microsoft 365 applications and collaboration tools.
• Strong problem‑solving and communication skills.
• Pursuing a bachelor’s, associate, or technical degree in Computer Science, Information Technology, Information Systems, Software Engineering, Cybersecurity, or a related field.
• Enrolled in classes for Fall 2027.

Preferred

• Experience supporting computers, software, peripherals, AV equipment, or network connectivity.
• Exposure to Active Directory, Microsoft Intune, Microsoft Configuration Manager, or enterprise ticketing platforms.
• Interest or experience in generative AI, Microsoft Copilot, scripting, or workflow automation.
• Relevant coursework or certifications such as CompTIA A+, Microsoft Fundamentals, HDI, or ITIL.

Location:

Our Longmont product‑design campus is nestled against the foothills with exceptional views of the Rocky Mountains. Employees enjoy an active on‑site experience with amenities including food service, fitness facilities, walking paths, employee resource groups, and community involvement opportunities. The Longmont internship program has historically provided exposure to both workplace services and facilities operations.

The estimated base wage range for this position is $27.00-29.000/hr. The individual base wage is based on work location and additional factors, including job‑related skills, experience, and relevant education or training. Seagate offers comprehensive benefits to its eligible Interns, including, but not limited to, medical, dental, vision, and participation in the employee stock purchase plan. Seagate also offers Interns 12 paid holidays and a minimum of 48 hours of paid sick leave. The benefits for this position are based on a 24 to 40‑hour‑per‑week schedule for a full calendar year and may differ depending on work location and tenure with the Company.

Location: Longmont, United States
Travel: None

About Us

With more than four decades of storage innovation, Seagate empowers humanity to thrive in the data age and helps people and businesses navigate the ever‑expanding data landscape.

We craft precision‑engineered, cutting‑edge solutions that help the world store and manage exponential data growth.

Seagate is powered by our talented andpassionate workforce of 29,000 employees across the globe who embody our core values: integrity, innovation, and inclusion. Striving towards excellence every single day, we show up with these values for our customers, business partners, shareholders, and communities alike.

Join us and get inspired to make a difference in the datasphere!

Seagate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, physical or mental disability, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender (including gender identity and expression), sexual orientation, religion, military and veteran status, or any other classification protected by applicable law. We will consider for employment qualified applicants with arrest and conviction records EEO Know Your Rights Poster

Seagate will provide reasonable accommodationwith the application process upon request as required to comply with applicable laws. If you need assistance oraccommodation due to a disability, you may contact us at [e-mail].

All Seagate jobs will remain open for a minimum of seven days.

For information on how Seagate collects and uses your personal information during the application process, please review the Applicant Privacy Statement .