Digital Web Production Lead — 24/7 Ops

Jobsbridge; Glendale (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A growing IT staffing company in California is seeking a Digital Producer to oversee operations and projects across diverse teams. The ideal candidate will ensure timely completion of website requests, manage a large queue of tasks, and work collaboratively with cross-functional teams. Experience in digital production, project management, and customer service is essential. This position demands strong organizational skills and the ability to juggle multiple requests effectively. The successful candidate will thrive in a fast-paced environment, ensuring high client satisfaction and a premium guest experience.

Qualifications

• Previous experience as a Digital Producer or Project Manager.
• Experience working with eCommerce sites and troubleshooting related issues.
• Strong emphasis on guest/customer service with a focus on online experience.

Responsibilities

• Provide oversight and drive execution of requests across teams.
• Manage a large queue of prioritized work.
• Ensure accountability for the operation of websites 24/7.

Skills

Digital Production

Project Management

Communication Skills

Problem Solving

Agile Methodology

Guest/Customer Service

Education

Bachelor's degree or significant work experience

Tools

Jira

Job description

A growing IT staffing company in California is seeking a Digital Producer to oversee operations and projects across diverse teams. The ideal candidate will ensure timely completion of website requests, manage a large queue of tasks, and work collaboratively with cross-functional teams. Experience in digital production, project management, and customer service is essential. This position demands strong organizational skills and the ability to juggle multiple requests effectively. The successful candidate will thrive in a fast-paced environment, ensuring high client satisfaction and a premium guest experience.