Digital & Web - Demand & Portfolio Owner

Jefferson Health; Fort Washington (Montgomery County); On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Medical benefits

Tuition assistance

Retirement plans

Life and disability insurance

Job summary

Jefferson Health is seeking a senior leader to set the vision for technical product ownership across the organization and establish Agile/product management standards. You will define long-term platform strategies, governance, and performance metrics, partnering with executives to align initiatives with digital transformation goals.

You will drive innovation, change management, and continuous improvement across product teams, shaping a strong enterprise-wide product culture.

Qualifications

• Master’s Degree in Business Administration, Information Systems, or related field.
• 10 years in product management or technical leadership.
• Strong understanding of Agile methodologies (Scrum/SAFe) and product lifecycle.
• Excellent communication and stakeholder management.
• Ability to define acceptance criteria and ensure test coverage.
• Familiarity with test planning, UAT coordination, and defect management.

Responsibilities

• In partnership with Enterprise leaders responsible for defining platform/product strategy, and value realization.
• Shaping prioritized, executable roadmaps and refined requirements with stakeholders and product development teams.
• Define organizational frameworks for UAT governance, quality gates, and risk acceptance.
• Drive enterprise testing strategy and tooling roadmap; measure quality via OKRs and KPIs.
• Shared responsibility for automation and advanced testing methodologies (e.g., contract testing, performance baselines).
• Deliver continuous improvement programs focused on reducing escaped defects and improving cycle time.
• Facilitate Agile ceremonies (stand-ups, sprint planning, demos, retrospectives).
• Collaborate with cross-functional partners (UX, Architecture, QA, Release) to ensure delivery readiness.
• Monitor product performance, collect feedback, and inform roadmap decisions.

Skills

Agile methodologies

Stakeholder management

Communication

Acceptance criteria

Test coordination

Education

Master’s Degree in Business Administration or Information Systems

Tools

Azure DevOps

Jira

Rally

ServiceNow

Job description

Job Details

Sets the vision for technical product ownership across the organization and establishes standards for Agile and product management practices. Defines long-term platform/product portfolio strategies, governance frameworks, and performance metrics. Partners with executives to align platform/product initiatives with organizational goals and digital transformation objectives. Drives innovation, change management, value realization, and continuous improvement across all product teams. Acts as a thought leader, shaping enterprise-wide product culture and influencing industry best practices.

Number of Positions In Requisition

1

Job Details

Sets the vision for technical product ownership across the organization and establishes standards for Agile and product management practices. Defines long-term platform/product portfolio strategies, governance frameworks, and performance metrics. Partners with executives to align platform/product initiatives with organizational goals and digital transformation objectives. Drives innovation, change management, value realization, and continuous improvement across all product teams. Acts as a thought leader, shaping enterprise-wide product culture and influencing industry best practices.

Summary

Job Description

Sets the vision for technical product ownership across the organization and establishes standards for Agile and product management practices. Defines long-term platform/product portfolio strategies, governance frameworks, and performance metrics. Partners with executives to align platform/product initiatives with organizational goals and digital transformation objectives. Drives innovation, change management, value realization, and continuous improvement across all product teams. Acts as a thought leader, shaping enterprise-wide product culture and influencing industry best practices.

Job Duties

• In partnership with Enterprise leaders responsible for defining platform/product strategy, and value realization
• Shaping prioritized, executable roadmaps and refined requirements with stakeholders and product development teams
• Define organizational frameworks for UAT governance, quality gates, and risk acceptance
• Drive enterprise testing strategy and tooling roadmap; measure quality via OKRs and KPIs
• Shared responsibility for automation and advanced testing methodologies (e.g., contract testing, performance baselines)
• Deliver continuous improvement programs focused on reducing escaped defects and improving cycle time
• Facilitate Agile ceremonies (stand-ups, sprint planning, demos, retrospectives)
• Collaborate with cross-functional partners (UX, Architecture, QA, Release) to ensure delivery readiness
• Monitor product performance, collect feedback, and inform roadmap decisions

Minimum Qualifications

• Master’s Degree in Business Administration, Information Systems, or related field.
• 10 years in product management or technical leadership
• Strong understanding of Agile methodologies (Scrum/SAFe) and product lifecycle.
• Excellent communication and stakeholder management.
• Ability to define acceptance criteria and ensure test coverage.
• Familiarity with test planning, UAT coordination, and defect management.

Preferred Qualifications

• 10 years in senior product leadership roles, experience defining organizational product strategy and governance frameworks.
• Familiarity with Agile tools and frameworks (Azure DevOps, Jira, Rally, ServiceNow; SAFe, LeSS) and strong understanding of the software development lifecycle (SDLC).
• Knowledge of emerging technologies (including AI), API integrations, data flow concepts, and enterprise architecture.
• Expertise in organizational change management, digital transformation, and governance frameworks (OKRs) with ability to enforce quality standards across multiple products.
• Strong understanding of product strategy, regulatory compliance, and risk management, with ability to influence enterprise testing and automation adoption.
• Knowledge of healthcare or enterprise systems is a plus.
• CTC - Certified Team Coach - Scrum Alliance CTC - Certified Team Coach - Scrum Alliance
• CSM - Certified ScrumMaster - Scrum Alliance CSM - Certified ScrumMaster - Scrum Alliance

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1100 Virginia Drive, Fort Washington, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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