Digital (Voice Speech Tuning Audio Specialist/Engineer)-15166-Remote

Shuvel Digital; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

An innovative industry leader is seeking a Digital Voice Speech Tuning Audio Specialist to enhance their voice recognition applications. In this remote role, you will leverage your expertise in Natural Language Processing and audio engineering to analyze calls and data, identifying areas for tuning improvements. You will work closely with cutting-edge technologies, making impactful recommendations to optimize the tuning engine. If you are passionate about enhancing user experiences through speech technology and enjoy working in a collaborative environment, this is the perfect opportunity for you.

Qualifications

• Experience in speech tuning for voice recognition applications is essential.
• Strong data analysis skills to improve recognition accuracy.

Responsibilities

• Listen to calls and analyze data for tuning improvements.
• Implement changes to the tuning engine based on findings.

Skills

Natural Language Processing

Data Analysis

Audio Engineering

Speech Tuning

Microsoft Speech Studio

AudioCodes

Tools

Microsoft TTS

Microsoft STT

AudioCodes portal

Job description

Greetings!

Our client is the world's largest credit union with over 10 million members, over $149 billion in assets, and over 23,000 employees.

Our client Navy Federal Credit Union is seeking an Digital (Voice Speech Tuning Audio Specialist/Engineer)-15166-Remote. Please review the below information for clarity on the position description.

Description:

Skills: Ability to listen to calls, review reports, and analyze data to identify areas in Natural Language Processing (conversational banking) that need to be tuned and update the tuning engine. The individual should have the knowledge and be able to implement changes to the tuning engine after identifying in grammar and out of grammar sets or understanding why the recordings were not transcribed correctly. Preferred skills include understanding how AudioCodes and Microsoft TTS/STT communicate with each other and the tools associated with researching unrecognized speech or false positives to then make proper adjustments to the tuning engine.

Top 4 skills:

1. In-depth knowledge and work experience in completing speech tuning in a voice recognition application.
2. Understanding of what to look for in data analysis and recordings to determine the best approach for improved recognition.
3. Experience as an audio engineer or specialist to make recommendations to the vendor on what needs to be tuned.
4. Understanding of how to create custom speech and working knowledge of Microsoft Speech Studio, Microsoft STT/TTS solutions, and preferably knowledge of AudioCodes portal or tuning process.

I would love to connect and explore this opportunity. Please call/email me at your earliest convenience or suggest a time when we can discuss further.