Digital Video Evidence Technician (ITS Technician II General Option)

Maryland Department of Transportation; Maryland; On-site; USD 50,000 - 70,000; Full time

Job summary

The Maryland Department of Transportation seeks a Digital Video Evidence Technician to support the Information Technology Law Enforcement Unit. This role involves maintaining in-car video systems for police, ensuring effective operation, and requires hands-on technical experience. A generous benefits package is offered to successful candidates, including paid leave and healthcare.

Benefits

Generous benefits package

Access to State Pension System

Flexible work schedules

Qualifications

• Graduation from a standard high school or possession of a high school equivalency certificate.
• Two years of experience installing, troubleshooting, and maintaining wireless communication networks.
• Experience with police vehicle electronics and camera equipment.

Responsibilities

• Coordinate installation and maintenance of video systems for police vehicles.
• Diagnose and resolve technical issues related to Axon systems.
• Assist in training personnel on the use of video equipment.

Skills

Troubleshooting

Technical issue resolution

Communication

Education

High School Diploma or equivalent

Tools

Axon Fleet 3 systems

Body-Worn Cameras

Job description

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OPEN RECRUITMENT

This is a

Description

OPEN RECRUITMENT

This is a position specific recruitment. The resulting list of eligible candidates will be used to fill this Maryland Transportation Authority (MDTA) position/function only. All interested persons will need to re-apply for any future recruitment conducted for this classification.

The Maryland Transportation Authority (MDTA) owns, operates, and maintains eight major toll facilities comprised of four bridges, two tunnels, and two turnpikes, across the State of Maryland. For over 50 years, the MDTA has provided Maryland's citizens and visitors with safe, secure, and convenient transportation facilities. We are committed to quality and excellence in customer service, and we rely on our organization's values, traditions, and – most importantly – our employees to achieve these goals.

Nature of Work: The Digital Video Evidence Technician will serve as a key member of the Information Technology Law Enforcement (ITLE) Unit, responsible for the installation, maintenance, and administration of the Axon Fleet 3 In-Car Digital Video (ICDV) Systems and Body-Worn Camera infrastructure for the MTDA Police. This role involves independently coordinating with Axon, third-party installers, and MDTA Operations Fleet Office to support video equipment integration in police vehicles across the state.

Duties of this position include, but are not limited to, the following:

• Diagnosing and resolving technical issues related to Axon hardware and software systems, managing equipment through the Return Merchandise Authorization (RMA) process, and taking inventory;
• Handling and processing of recorded images within Axon Evidence.com; and
• Assisting with training personnel and Detachment/ Unit IT coordinators in the troubleshooting and use of the Axon Fleet 3 systems.
  
  

This position will report directly to the Information Technology Law Enforcement Unit Commander. Work will involve exposure to various weather conditions while performing inspections and requiring climbing, crawling, and bending into police vehicles and moving or lifting objects weighing up to 50 pounds. The current vacancy is located in Baltimore, MD.

MDTA employees are offered a generous benefits package including a minimum of 11 paid holidays, a minimum of 27* days of leave annually (personal, vacation, and sick), access to the State Pension System, deferred compensation plans, excellent health, dental, and vision plans, and more! *May be prorated based on start date.

Qualifications

MINIMUM QUALIFICATIONS:

Education: Graduation from a standard high school or possession of a high school equivalency certificate.

Experience: Two years of experience installing, troubleshooting and maintaining wireless communication networks, computerized communication equipment, or intelligent transportation systems equipment or devices. ** One year of this experience must include upfitting police vehicles, working with vehicle electronics, or working with police camera equipment inside of vehicles.

• This statement contains a SELECTIVE QUALIFICATION, which is more focused in scope than the Minimum Qualifications for this classification. Selective Qualifications are utilized when the position requires specific or additional bona fide occupational qualifications (knowledge, skills, and abilities). No substitutions are allowed for a Selective Qualification. Your placement on an eligible list may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes, but is not limited to, full or part-time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for.
  
  

If you have held more than one (1) position at the same employer, please list each position that you held and the length of time that you held each position.

Licenses & Certifications

Employees in the ITS II classification must have satisfied the Administration's training and certification program requirements.

Additional Information

Special Requirements

• Employees in these classes are considered Essential Employees and will be required to sign and agree to all policies and procedures relating to Essential Employee status.
• Employees are subject to call-in 24 hours a day and will be required to provide the Administration with a telephone number where they can be reached.
• Employees may be required to demonstrate the ability to climb to elevated locations to perform electronic work on high structures.
• Applicants applying for MDTA positions will be subject to a background check, which may impact on employment. A history of arrest or conviction is not an automatic disqualification to employment.
• Employees in these classifications are subject to substance abuse testing in accordance with the Transportation Code of Maryland Regulations 11.02.11, Testing for Illegal Use of Drugs.
• Candidates will be subject to pre-employment drug testing in accordance with the Transportation Code of Maryland Regulations 11.02.11, Testing for Illegal Use of Drugs.
  
  

Application Process

Please apply online at https://www.governmentjobs.com/careers/mdotmd RESUMES CANNOT BE SUBSTITUTED FOR THE ONLINE EMPLOYMENT APPLICATION. Paper applications (Form DTS-1) will not be accepted for this recruitment.

All applications must be received by 6/17/2025.

Please be advised that the State of Maryland is dedicated to a drug-free workplace, and as a result, employees are subject to the State's Substance Abuse Policy to include possible drug testing. Selected candidate(s) may be subject to background and reference checks.

The incumbent in this position may be a member of a covered bargaining unit.

For education obtained outside the U.S., at the time of application, you are required to provide proof of the equivalent American education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/). This must be submitted as an attachment with the application for the position in which you are applying.

The Maryland Transportation Authority is not sponsoring new employees in the application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.

WE ARE AN EQUAL-OPPORTUNITY EMPLOYER. MDTA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.

MDOT has various careers for people of all experiences, backgrounds, and abilities who come together to contribute to one mission - connecting our customers to life’s opportunities. Join us in serving our Maryland residents, visitors, and businesses!

Reasonable Accommodations for persons with disabilities will be provided upon request.

Appropriate auxiliary aids and services for qualified individuals with disabilities will be provided upon request. Please notify in advance. MD Relay Service Number 1-800-735-2258 (TTY Number: 711).

Bilingual applicants are encouraged to apply.

Issue Date: 6/2/2025

Benefits

Come join the Maryland Department of Transportation Team! We offer more than just a paycheck!!!! We offer healthcare, dental, long term disability, flexible work schedules, and so much more. Read all about our fabulous benefits in detail by visiting:

https://www.mdot.maryland.gov/tso/pages/index.aspx?pageid=152

Don't miss out on a great opportunity for a challenging career along with fabulous benefits!

• Benefits are offered to all full-time, part-time permanent and contractual (partially subsidized) employees. Temporary employees do not receive benefits.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Government Administration

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