DIGITAL TRANSFORMATION MANAGER

Cook-County-Health-; Chicago (IL); On-site; USD 105,000 - 150,000; Full time

Job summary

Cook County Health is seeking a Digital Transformation Manager to modernize, digitize, and standardize critical business processes across the organization. You will design, develop, and maintain interactive dashboards and performance reports using healthcare data and BI platforms to support decision-making.

You will collaborate with stakeholders to define requirements, ensure data integrity, and deliver actionable insights that drive quality improvements and organizational performance.

Qualifications

• Eight (8) years+ of experience digitizing manual processes with a high school diploma or GED.
• Bachelor’s degree with five (5) years+ experience digitizing manual processes.
• Two (2) years of experience working with healthcare data including developing dashboards and leveraging visualization tools.
• Proficiency in Microsoft Office products (SQL, Forms, Workflows, PowerApps, etc.).

Responsibilities

• Leads business process automation, enhancing data governance, and delivering high-impact reporting and dashboards.
• Supports standardization of data tools to ensure compliance, data accuracy, and data governance around our processes.
• Collaborates with leadership to improve operational efficiencies and automate manual processes in HR, Nursing, Operations, Employee Health, and clinical departments.
• Works closely with Hospital Information Systems (HIS) to utilize current technologies and tools for enhancement.
• Provides tools to enhance visibility and promote transparency for system level workflows.
• Leverages AI tools and new technologies to improve operational goals and effectiveness.
• Manages and monitors automated workflows, forms, and PowerApps to ensure proper functioning.

Skills

Verbal and written communication

Interpersonal skills

Analytical thinking

Project prioritization

Data governance

Education

High School Diploma or GED

Bachelor’s degree

Tools

Microsoft Office

SQL

PowerApps

Job description

Job Description

Job Title

DIGITAL TRANSFORMATION MANAGER

Job Number: 00139737

Job Posting Date: Oct 27, 2026, 9:24:37 PM

Closing Date: Nov 11, 2026, 5:59:00 AM

Full-time Shift Start Time: 9:00 A.M. Shift End Time: 5:00 P.M.

Organization: Health and Hospital Systems

DEPARTMENT / LOCATION: BUSINESS INTELLIGENCE / BUREAU OF PUBLIC HEALTH

SHIFT: 9AM - 5PM

Job Summary

The Digital Transformation Manager will be responsible for modernizing, digitizing, and standardizing critical business processes to improve operational efficiencies across Cook County Health (CCH). Develops tests and implements digitized data tools and accompanying visualizations in support of creating operational efficiencies for CCH. Responsible for designing, developing, and maintaining interactive dashboards and performance reports by leveraging healthcare data, business intelligence platforms, and data collection tools to support operational, clinical, and strategic decision-making. Collaborates with stakeholders to define requirements, ensure data integrity, and deliver actionable insights that drive quality improvement and organizational performance.

Typical Duties

• Leads business process automation, enhancing data governance, and delivering high-impact reporting and dashboards.
• Supports standardization of data tools to ensure compliance, data accuracy, and data governance around our processes.
• Collaborates with leadership to improve operational efficiencies and automate manual processes, i.e., Human Resources, Nursing, Operations, Employee Health, and clinical departments and other areas as needed.
• Works closely with Hospital Information Systems (HIS) to utilize current technologies, infrastructure, and proposed tools for further enhancement.
• Provides tools to enhance visibility and promote transparency for system level workflows.
• Leverages AI tools and new technologies to further improve operational goals and effectiveness.
• Manages and monitors automated workflows, forms, and PowerApps to ensure they are functioning as intended and makes updates as needed.
• Attends and participates in team, committee, and all other meetings, as needed.
• Performs other duties as assigned.

Minimum Qualifications

• High School Diploma or GED equivalent with Eight (8) years of more years of experience digitizing manual processes is required (official proof of education required at time of interview)

OR

• Bachelor’s degree from an accredited college or university with Five (5) years of more years of experience digitizing manual processes (official transcripts required at time of interview)
• Two (2) years of experience working with healthcare data including developing dashboards and leveraging visualization tools is required
• Proficiency in Microsoft Office products (SQL, Forms, Workflows, PowerApps, etc.) is required.

Preferred Qualifications

• Master’s degree from an accredited college or university is preferred (official transcripts required at time of interview)
• Ten (10) years of more years of experience digitizing manual processes is preferred
• Experience working in a healthcare environment is preferred
• Experience with predictive analytics is preferred
• Experience leveraging AI tools is preferred

Knowledge, Skills, Abilities and Other Characteristics

• Excellent verbal, written communication, and interpersonal skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
• Exceptional organizational skills and the ability to prioritize, plan, and organize projects and tasks
• Demonstrate analytical and organizational, problem-solving, decision-making, critical thinking, and conflict management/resolution skills
• Ability to adhere to department policies and standards utilizing best practices
• Ability to handle confidential information
• Ability to interpret and comprehend complex contract conditions and identify potential liabilities and areas for improvement
• Ability to train by presenting concepts and demonstrating tasks

  Physical and Environmental Demands

  This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

  The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

  For purposes of the American with Disabilities Act, “Typical Duties” are essential job functions.

  VETERAN PREFERENCE

  When applying for employment with Cook County Health, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.

  To take advantage of this preference a Veteran must:

  • Meet the minimum qualifications for the position.
  • Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
  • Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable)
  • A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

  If items are not attached, you will not be eligible for Veteran Preference

  VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW.

  Benefits Package

  • Medical, Dental, and Vision Coverage
  • Basic Term Life Insurance
  • Pension Plan
  • Deferred Compensation Program

    MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

    *Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.

    *Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

    *CCH is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

    COOK COUNTY HEALTH IS AN EQUALOPPORTUNITY EMPLOYER