Digital Transformation Lead — Consumer Ops (Hybrid LA)

CEDARS-SINAI; Beverly Hills (CA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Tuition reimbursement

Comprehensive benefits package

Job summary

A leading medical center in California is seeking a Senior Business Operations Consultant for its Consumer Digital Innovation Team. This role is crucial for enhancing digital capabilities and improving patient experiences. The ideal candidate has over 3 years of experience in consulting or business development in healthcare and possesses a Bachelor's degree in a related field. A hybrid work model is offered with occasional onsite requirements in Los Angeles.

Qualifications

• 3+ years of experience in consulting, strategy, or business development in a healthcare environment.
• Familiarity with product and clinical operational teams.
• Experience with digital products and services.

Responsibilities

• Support digital transformation initiatives to enhance customer experience.
• Lead business and clinical operations planning with product managers.
• Monitor project schedules and resources to improve efficiency.
• Develop metrics for evaluating success of digital strategies.

Skills

Consulting

Business development

Healthcare industry understanding

Web technologies

Change management

Education

Bachelor’s degree in Healthcare Leadership/Management, Business or related field

Master’s degree

Project Management Professional (PMP) Certification

Job description

A leading medical center in California is seeking a Senior Business Operations Consultant for its Consumer Digital Innovation Team. This role is crucial for enhancing digital capabilities and improving patient experiences. The ideal candidate has over 3 years of experience in consulting or business development in healthcare and possesses a Bachelor's degree in a related field. A hybrid work model is offered with occasional onsite requirements in Los Angeles.